My Father Vinod Deepchand Mehta with customer ID CU0001146250 of BPCL PetroCard have
applied for Replacement of lost PetroCard on 20th June 2009. According to tems of
service they should provide replaced Card within 21 Days blocking old one.

On 27th June Person who Got Lost PetroCard used it (May be from Vardhan Fuel Station
employee as Card is lost from them) and till that day company had not blocked Card
as a result Person used all balance from card. Company is not completing procedure
by telling we have used petrocard.I have at least mate 18 to 20 times to Vardhan
Fuel Station for Replace the Card and more than 20 times I have talked with CUSTOMER
CARE of BPCL but they say We need detail.

On 5th september I made CrossComplent Why my petrocard is Blocked with complent
no.2105326 and they got detail and registered new complent for replace card as
2126339 but this procedure also completed 21 days and I haven't Got my PetroCard.

Now when I call to CUSTOMER CARE for petrocard as soon as I provide complent number
Call is disconnected. So I am sure they don't want to support.