Hi Prakhar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

my name is amit and my tata docomo number is 8265804480 . 20 july 12:40 am my balance deduct 80 rupees and when i had call customer care they said i have download a service. And making a fraud complaint. When the given complaint time is over and my balance is not refund. I again call customer care then the customer care tell this is my fault and they not refund my balance. And one customer care said they closed my number. Some customer care doing lots of misbehaviar.

Hi Amit,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi,
Thanks a lot tata docomo. My problem has been taken care of. I requested for the re-activation of the same no. with a Rs.250 plan when I had received the phone call for my problem solving but I don't know why I'm being asked for a charge of Rs.300 again for this activation.
Regards
PRAKHAR MITTAL

Hi Prakhar,

You can go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Office of the Block Development Officer Kakapora

The Presiding Officer
Consumer Forum
Srinagar.
No.: BDOK/12/ Dated:
Subject: Compliant against continous non functioning of Tata Photon devices.
Sir,
With respect, it is submitted that this office is using 2 Tata Photon Devices bearing No. 9205073103 & 9205028465 for official purposes including uploading day to day MIS & other information. Presently we are using these devices under the yearly plan of Rs.8550 & Rs.7650 respectively. The said photon devices are not functioning in this office since last 2 months for some unknown reasons. This office has several times registered the complaints bearing Nos. 318626985, 321177861, 322616941, 320571781 about the non-functioning of the said devices with the company. We even lodged a complaint at their head office based at Amira Kadal Srinagar but they failed to provide any satisfactory solution till date which has badly affected the day to day work of this office.
It is requested to kindly direct the Tata Photon Company to get the problem rectified at an earliest otherwise remit the whole year plan amount along with the cost of devices with interest. It is also requested to direct the company to provide the compensation of the losses suffered from last two months due to the non functioning of these devices.

Yours faithfully

Block Development Officer
Kakapora

Office of the Block Development Officer Kakapora

The Presiding Officer
Consumer Forum
Srinagar.
No.: BDOK/12/2501 Dated:27/08/2012
Subject: Compliant against continous non functioning of Tata Photon devices.
Sir,
With respect, it is submitted that this office is using 2 Tata Photon Devices bearing No. 9205073103 & 9205028465 for official purposes including uploading day to day MIS & other information. Presently we are using these devices under the yearly plan of Rs.8550 & Rs.7650 respectively. The said photon devices are not functioning in this office since last 2 months for some unknown reasons. This office has several times registered the complaints bearing Nos. 318626985, 321177861, 322616941, 320571781 about the non-functioning of the said devices with the company. We even lodged a complaint at their head office based at Amira Kadal Srinagar but they failed to provide any satisfactory solution till date which has badly affected the day to day work of this office.
It is requested to kindly direct the Tata Photon Company to get the problem rectified at an earliest otherwise remit the whole year plan amount along with the cost of devices with interest. It is also requested to direct the company to provide the compensation of the losses suffered from last two months due to the non functioning of these devices.

Yours faithfully

Block Development Officer
Kakapora

Dear Tanveer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Tanveer,

We would like to inform you that as per your previous complaint bearing number 322616941 our concerned team tried to contact you but were unable to establish the contact. Hence, we request you to provide us your valid alternate contact number so that our JE can visit you to resolve the exact issue.

Thanks and Regards
Customer Care
Tata DOCOMO.