Hi,

I have asked to publish one name change ad in Punjab Kesri Panipat edition (Ad id 1038181) on 14th July 2012 through releasemyad.
Then it was not published on 14th, then they said, there are some technical problem, so they didnot print the ad. Then they asked to postpone it to 16th July and I agreed on that.
Again on 16th July, It was not published and I complained again to releasemyad and they said, it will take 2 days to get reply from Punkab kesri. Then I asked for refund and they agreed on phone but did not replied over mail.
Then on 18th they said, ad was published on newpaper on 16th. I checked the newspaper again, but ad was not there. then I looked into e papers and find that it ws published on delhi edition.
I have sent the downloaded epaper also to them, where it was clearly mentioned it was delhi edition and not panipat.
So ad was of no use.
Now if I am asking for refund, they are saying its published.
This is complete rubbish from customercare of releasemyad.

I feel cheated over this matter and I want my refund in this matter.

Please help.

Vikas
9540931999