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Thread: Deactivation of VAS in Reliance GSM phone

  1. #1
    prasadn57 Guest

    Angry Deactivation of VAS in Reliance GSM phone

    Sir,

    I'm subscribing the Reliance GSM services on my phone number 7735906473. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, including the Rs.39 message service.

    Thank you Sir,

    Yours
    N Prasad
    7735906473

  2. #2
    R_COMcare3 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    513

    Default

    Quote Originally Posted by prasadn57 View Post
    Sir,

    I'm subscribing the Reliance GSM services on my phone number 7735906473. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, including the Rs.39 message service.

    Thank you Sir,

    Yours
    N Prasad
    7735906473
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  3. #3
    R_COMcare3 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    513

    Default

    Quote Originally Posted by prasadn57 View Post
    Sir,

    I'm subscribing the Reliance GSM services on my phone number 7735906473. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, including the Rs.39 message service.

    Thank you Sir,

    Yours
    N Prasad
    7735906473
    Dear Customer,


    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.


    Regards,


    RCOMcare

  4. #4
    Unregistered Guest

    Default SMS pack 26 deactivation

    I'm subscribing the Reliance GSM services on my phone number 9313770259. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, including the Rs.26 message service.

    Thank you Sir,

    Yours
    Abhishek Saraswat
    7838077975

  5. #5
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    309

    Default

    Quote Originally Posted by Unregistered View Post
    I'm subscribing the Reliance GSM services on my phone number 9313770259. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, including the Rs.26 message service.

    Thank you Sir,

    Yours
    Abhishek Saraswat
    7838077975
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  6. #6
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    309

    Default

    Quote Originally Posted by Unregistered View Post
    I'm subscribing the Reliance GSM services on my phone number 9313770259. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, including the Rs.26 message service.

    Thank you Sir,

    Yours
    Abhishek Saraswat
    7838077975
    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

  7. #7
    Unregistered Guest

    Angry value added services in reliance gsm

    i am also suffering with the same reliance is a big chore always cutting the balance with information by activating the services .
    I am fed up with this any one help plz tell me the solution. if any???

  8. #8
    Unregistered Guest

    Default Deactivate VAS services reliance

    I have been trying to deactivate all VAS services from my reliance phone 9555921087.

    Customer care is not helping me. I called many times.

    Saregama VAS to be deactivated. I am loosing Rs. 5 everyday.

    Please help me.

    Keshav

  9. #9
    unregistered Guest

    Angry Vas and other services

    Hello

    Am a reliance gsm subscriber bearing number 8144646493. I have recently ported into reliance. Without my intention, there is some cricket alert service activated on my account and am being irritated with some push messages and needless to mention, I was being charged some 2/- for the same. Am unable to deactivate it and also am not able to reach customer care. When am trying to reach customer care, it says the number is invalid. Please deactivate it.

    Also I've done my FRC with 101. After that i have recharged with 29/- to avail STD offer of 25 paise for minute for 300 STD minutes. But am being charged with usual tarrif. On enquiry, I have come to know that 29/- is invalid when am not 101 tarrif. When its invalid, why does 29/- pack activated successfully? Please refund it.

    And I've got a pop up saying dial *567*051# and get 500mb gprs free...when I did that, to my surprise, 51/- was deducted from my account. But the message did not say me that 51/- will be deducted. Please refund the same and need less to say that I dont want 500mb gprs. Please cancel the same

    Please resolve all the issues at the earliest.

    Regards
    Naresh
    +91 8144646493

  10. #10
    Unregistered Guest

    Default Deactivation all VAS service

    Sir,

    I'm subscribing the Reliance GSM services on my phone number 8695212865. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts.

    Thank you Sir,

    Yours
    JP

  11. #11
    Unregistered Guest

    Default VAS 39 deduction

    Sir,

    my number 8575548555 has been deducted VAS 39 sms pack every month. Please resolve.

  12. #12
    ketkip Guest

    Default deactivation of vas services and refund of money

    my mobile no is 9579612453.....i am irritated with the unwanted vas services and i have large amount of money in dat..... i want it to get disconnected promptly....and also want my money refunded......

  13. #13
    R_COMcare7 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    337

    Default

    Quote Originally Posted by Unregistered View Post
    Sir,

    my number 8575548555 has been deducted VAS 39 sms pack every month. Please resolve.

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that sms pack has been successfully deactivated from your account.


    Regards,

    RCOMcare

  14. #14
    Unregistered Guest

    Default osiyan sms pack

    my number-7308180018, kindly deactivate osiyan sms pack and refund the amount, which was activated without any intimation.

  15. #15
    Unregistered Guest

    Default Deactivating my service

    Sir,

    I'm subscribing the Reliance GSM services on my phone number 9018094288. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts, message service.

    Thank you Sir,

    Yours
    AHMAD
    9018094288

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