This is a discussion on Suffered for Poor Services within the Product And Services forums, part of the Miscellaneous category; Dear Sir, My Consumer No. is - 604376 and HP Gas agency is CHANDRIMA ENTERPRISES, Mansalta Lane, Kidderpore, Kolkata 700023 ...
My Consumer No. is - 604376 and HP Gas agency is CHANDRIMA ENTERPRISES, Mansalta Lane, Kidderpore, Kolkata 700023. I booked gas for home delivery on 03.06.2012 but till 02.07.2012 not delivered. When I went there, firstly, there was no response and then he (employee) was very roughly told me after 3-4 days deliver to my home. But on 01.07.2012 my wife & my mother request to the officers and they commit to my family that we are receiving the cylinder in the same day.
I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP. One can think that how a family can survive without it.
Secondly, The employees are does not work properly, they are always misbehave to customer specially ladies and old men. Some staffs are totally corrupted, dishonest & non-cooperate. They should think that how a person can survive with his family including little children also without gas.
I request to you that please take an action immediately.