Dear Sir/Madam,
Hello from Sushma Manda. We own a Panasonic multifunctional copier
(Panasonic Model No. KX-MB772) for the home uses, which we bought last year
on June 16th. The manual of this machine says that "the new cartridge
gives 2000 prints of A4 size paper with 5% image area." However our machine
prints around 500 A4 size paper with 5% image area. We are in-between the
talk with dealer of this machine in Delhi from which we bought this machine.
They do agree with what is written in the manual but not able to resolve the
problem. Since the warranty period of this machine is going to be over by
16th of this month. Therefore we are little worried that the company may not
entertain us afterwards. We have all all necessary documents and evidences
to justify the aforementioned case.
Would you please help us by suggesting the proper step to take in this case.
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Warm Regards,
Sushma Manda

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1st Floor, 54-Indira Vihar, Delhi-9, India