We have purchased a printer (HP L7380, S.No. MY8C3820FG) in July 2009

After 6 months we felt some problems in the printer. For solution the printer checked by local service center here in C-Scheme. They told us that printer-head of the printer is not working and they are sending it hp head office for replacement. We got the head after one and half month. After installation the printer-head the printer was working but two months later it had again same problem. It was sent again for replacement and got after two and half month without any solution and it was sent again by us to head office. The printer-head sent again by head office without any solution after two and half month.

Thus we are facing problems continuously since above 8 months & no solution done by the local service centre and head office also.

Now, when we told for solution at Jaipur service center, c-scheme they replied that printer is out of warranty.

We would like to bring your attention that we have worked only 6 months with the printer & more than 8 months has been passed away in the process of replacement of printer-head.

I think the printer has manufacturing fault. Now, I need quick replacement for the printer.


(Dheeraj Sharma)
Kinu Baba Jewellery (India) Pvt. Ltd.
(Kalajee Jewellery)
K Tower,
Near Jai Club, Mahaveer Marg,
C-Scheme,
Jaipur – 302 001 (Rajasthan)
office: 0141-5102222