+ Submit Your Complaint
Results 1 to 3 of 3

Spencers Retail

This is a discussion on Spencers Retail within the Pricing forums, part of the Product And Services category; My wife purchased a Lemon set from Spencers Retail on 22/04/09. At time of billing the cashier found that the ...

  1. #1
    Unregistered Guest

    Default Spencers Retail

    My wife purchased a Lemon set from Spencers Retail on 22/04/09. At time of billing the cashier found that the bar code was missing and hence could not bill the good. My wife asked him to bill the remaining purchases. After the billing for remaining purchases was done another person from the store came back saying that the bar code has been found. Then my wife asked him to prepare a separate bill, which he did ( Bill no 7681 dated 22/04/09). But in the rush my wife forgot to pick up the lemon set along with the other purchases. When she came back home she realised her mistake and called back the store. The store manager assured her that the purchase is in safe custody and she cold pick it up any time. When i went on 24 apr to pick up the lemon set the store manager refused saying that, the lemon set might have been taken away by some other customer who was standing may be next in queue. I spoke to another store manager Mr Rakesh Singh who assured me that he will call me and back withy details.But till date i have not received any call I fail to understand that if spencers has such good inventory tracking mechanism / security , how could my purchase go into some other persons hands, or was it someone internal who flicked my purchase. Pls help..
    I just want my purchase back.

  2. #2
    Unregistered Guest

    Default Very old stock of food item and careless response

    bELOW IS THE MAIL SENT TO sPENCER RETAIL. PLEASE ADVICE FURTHER COURSE OF ACTION.

    Dear Mr.Debasish (sPENCER RETAIL)

    I purchsed few items on 26th Nov 2007 vide your bill no 52198 at your spencer's outlet at Kilpauk Garden Road, Kilpauk. Chennai-600010.
    The Popcorn (Rajaram make) bought by me was stale and bad and then when I looked at mfr date i WAS SURPRISED THAT IT HAD AN EXPIRY DATE OF AUGUST 2009.
    wITH ANGUSIH AND DISBELIEF i CALLED YOUR STORE (04464588246) AND ONE mR.rAVINDRAN ANSWERED ME. HE WAS SO IRRESPONSIBLE THAT HE REFUSED TO GIVE HIS MANAGER'S CONTACT NUMBER WHO WAS ON OFF THAT DAY NEITHER DID HE TALK TO HIM AND CAME TO ME.
    i THINK HAVING 3 MONTHS OLD AFTER EXPIRY DATE IS VERY MUCH CONCERNED ONE AND IT mAY LEAD TO FOOD POISON.
    mAY BE IT WAS MY MISTAKE THAT I DINOT SEE THAT EXPEIRY DATE WHICH I OVERLOOKED DUE TO THE FAITH i HAD ON sPENCER'S.
    i THINK WHETHER IT IS CASE OF CONSUMER COURT OR NOT i DONT KNOW, WHICH i AM NOW HAVING DISCUSSION WITH CONCERNED PEOPLE BUT MEANWHILE WHY SHOULD I NOT SEND AMN SLERT MESSAGE TO ALL MY FRIENDS IN tWEETOR AND OTHER MAIL GROUPS ABOUT SPENCER'S QUALITY.
    iTS FOOD, DONT YOU THINK PEOPLE SHOULD BE AWARE OF YOUR QUALITY CONCERN AND YOUR STORE PEOPLE REACTION TO IT?
    REGARDS
    P.BASKAR

  3. #3
    Unregistered Guest

    Default loyalty card -minimum purchase

    When my tenndered my card at the super stores here in GUNTUR,THEY REFUSED TO SWIPE THE CARD IF THE PURCHASS ARE BELOW Rs 100/- WHEN OTHER GROUP LIKE more[of Aditya Birla does it why this discrepancy @ spencer stores.?

+ Submit Your Complaint

Similar Threads

  1. Complaint Against HP and Croma Retail
    By shrenik jain in forum Desktop
    Replies: 11
    Last Post: 12-11-2011, 09:05 PM
  2. Smart Retail
    By Sidhant in forum Judgments
    Replies: 1
    Last Post: 11-29-2011, 09:45 PM
  3. Next Retail
    By Sidhant in forum Electronics Appliances
    Replies: 2
    Last Post: 10-22-2009, 02:15 PM
  4. Next Retail Shop
    By admin in forum Electronics Appliances
    Replies: 0
    Last Post: 09-06-2009, 05:25 PM
  5. Retail Shopper
    By Unregistered in forum Other Product and Services
    Replies: 0
    Last Post: 06-08-2009, 04:10 PM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •