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Professional Couriers complaint

This is a discussion on Professional Couriers complaint within the Postal Services forums, part of the Product And Services category; I have sent a courier on 21/11/2011. Has been promised to deliver on 23/11/2011. Till now has not been delivered. ...

  1. #46
    Unregistered Guest

    Angry Worst service of professional courier

    I have sent a courier on 21/11/2011. Has been promised to deliver on 23/11/2011. Till now has not been delivered. Called up customer care. Always kept my call on hold for 10 minutes. Consigment Number # Maa501386890. Want an immediate action on this. My contact details : chitralekha.mal@rediffmail.com

  2. #47
    Unregistered Guest

    Question Non delivery of articles

    I booked the following letters at Professional couriers' Matunga branch, Mumbai on 21/11/01 to the destinations indicated below.Even after a week they not reached their destinations

    1) Receipt.no -KUR349961118 to Gandhidham,Kutch(Gujarat)
    2) '' KUR 349961116 to Gandhidham,Kutch(Gujarat)
    3) '' KUR349961117 to Pune
    4) " KUR 349961115 to Muvattupuzha,Ernakulam Dist,(Kerala)




    R.RAMACHANDRAN

  3. #48
    Unregistered Guest

    Default non delivery of cover

    our regional office have booked one consignment from chennai to Ilayangudi, Sivaganga dist. The courier has gone to Paramakudi. when we approaching the paramakudi office after 5 days, they are not answering properly and talking rudly. immediately they are disconnecting the phone. when see the track it is lying at Paramakudi. the consignment no. is maa109460824 dt. 24.11.11. hence, we request you to kindly take necessary action against your paramakudi office and advise them to handle the customer in a good manner. for the last 3 days we are frequently calling them, every time their answer is "call after half an hour". even after half an hour we are calling the same answer is repeating and they are keepingn our courier with them without delivery to us for the last 5 days. We think there is no responsbility for your paramkudi office. please take necessary action against them immediately or other wise they will spoil the image of your esteemed organisation.

    with kind regards

    desigan

  4. #49
    Unregistered Guest

    Default Non-delivery consignment No. BLR210038490

    I had sent a parcel containing some clothes from Bangalore to Guwahati on 23.11.2011. It's already been a week and my parcel hasn't been delivered yet. I have called almost all the possible branches of professional courier, but none of them have been of any help. Some of them have even stopped taking my calls whereas the others have just been putting the blame on each other. I'm so mad at them. This has by far been the most torturous experience ever.

  5. #50
    Matha Guest

    Default Complaint about the courier

    Hi,
    This is to intimate you people that you are not responding to our calls nor getting a track of courier which we have sent on 22.11.11 from Veldruthy to Hospet.
    So i want a track immediately because its very urgent.


    Thanking You,
    MathaOverseas Pvt Ltd
    080-23208981

  6. #51
    Unregistered Guest

    Arrow Professional Courier Complaint

    Consignment No: HYD21174062
    our company one party in Sikkenderabad had sent one couriers through Professional Courier from sikkenderabad to Delhi but it was not delivered in delhi due to door locked.

    Jasvinder Kaur

  7. #52
    Unregistered Guest

    Post Complain on delivery of CCU8658684 dated 22/10/11

    Dear sir/madam,
    I have dispatch a box of samples from Kolkata to Raxul,but still now it is showing "on transit" only
    Please trace the my parcel sent it on below address at the earliest.

    Delivery Address:
    Mr. Hemanth Agarwal
    C/o,Nand Kishore Mall
    Near Customs Check point
    Main Road;Raxul
    Tel: 06255-221286

    Thanks & regards
    Subrata Mukhopadhyay

  8. #53
    Unregistered Guest

    Default delay in pick up and delivery

    i sending this message from cargomar pvt ltd., Meenambakkam, now your staff is picking the couriers after 19.00 hrs only because of this delivery is delaying , this is very difficult for us so we are planning to change the courier.

  9. #54
    Unregistered Guest

    Angry Document not delivered even after 6 Days

    My importent document couriered from Karnataka (Mangalore) to Chennai (Orgadam) not delivered even after 6 days, even though the repeated follow up. I have called so many times @ 50 times repeatedly , nobody is pickig up the phone in their chengalpattu profesional courier office, where my courier is lying from last 2 days. my docket no. is KDP 1741970. The dispatched document is very very urgent...!!

  10. #55
    PARANJAPE SANJEEV Guest

    Default Consignee not received

    DEAR SIR

    IM MR PARANJAPE SANJEEV
    I HAVE SEND A CONSIGNEEMENT ON05/12/2011 TO NILANGA LATUR PIN 413521
    FROM SHOP NO 3 GOPAL ANAND CHS NEAR KEDARI GARDEN FATIMA NAGAR WANAWRIE PUNE 411040.

    CONSIGNEE NO IS. NOTE NO PNU 5025335

    THANKS & REGARD
    MR PARANJAPE SANJEEV
    Email paranjapesanjeev@yahoo.com
    mobile 09822292113

  11. #56
    Tanvish is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Angry Professional couriers lost my important docs

    I have sent a courier no. DEL501663265 by "Professional Couriers" service from Delhi to Pune on 6th Jan 2012 which had important income tax papers and few bills to my Pune office. Till now (18th Jan 2012) there is no trace of my courier. We have called them up so many times but only get to hear that it has reached their pune office but they are not able to find it. We were just given a complaint no. 247 and there is no status of it. I am just tired of calling them up. If it were not important papers i wouldnt have wasted so much of my time calling them and tracing it. Please help me out. I am not able to get duplicate papers of my imp. documents that "Professional Couriers" have lost.
    And am just shocked at their poor service. if they cant even connect national capital Delhi with a big city like Pune, i dont know why they have opened up this courier service!!!!!!!

  12. #57
    chandusmpl is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Courier was not delivered & No proper response

    This is Chandu from chennai,

    Regarding courier: MAA503402956.

    sent on 11/01/2012 to Gurgaon.It was reached to gurgaon on 23/01/2012 but not deliverd to client.

    I have seen on online status to track my package it has been with gurgaon professional near civil hospital.

    16, Super Bazar, Opp. Civil Hospital GURGAON - 122 001.
    Ph : 0124-6465203 / 204 / 205

    I called to below numbers who are working in professional courier office and i recieved rude response and improper response.
    On 23rd Jan ---
    Issue: I called to below numbers:
    Ph : 0124-6465203 / 204 / 205

    Result: one guy responded after 2 hours and given one number to whom i need to contact to get my package.

    Name:Rajesh
    Mobile:+91 8010861507

    He told package is with us and we will deliver with in one hour,I asked him if you have any issue with address please contact to my cell number i will catch you,
    but they have not delivered neither called to my number.

    On 24th Jan again called but no response.
    On 26th Jan i have called to Rajesh and he told me send address to his mobile so that 27th jan he will going to deliver package.

    On 27th Jan i was waiting for my package but no response again i called to reajesh and he given package went to main office and call to Mr.Vinod.

    I called Vinod with

    Name: Vinod
    Mobile Number:+91 9871304664

    he asked send message to so that he will going to send my package to my address.
    same thing i had done and after 2 hours i called to him regarding.
    He given very improper and irrespective answer .
    finally

    I cam to know all these done very big drama with me actually the package was returned to chennai on 24th.
    I was so upset with this type fake courier departments,

    Why these type of people earn money by cheating the innocent people.
    Totally i have wasted time.

    Justification: I NEED PROPER JUSTIFICATION OTHER WISE I WILL NOT LEAVE UNTIL PROFESSIONAL COURIER WILL PAY MY LOSS.


    Thanks & Regards
    Chandu
    Mail Id: smpl.mmgr@gmail.com
    Mobile number: +91 9884817420



    Name:Vinod
    Mobile number:+91 9871304664
    Result:The

  13. #58
    Prabodh Mishra Guest

    Default Worst Courier Service: UnPROFESSIONAL COURIERS

    With utter dissatisfaction with the service and customer care of PROFESSIONAL COURIERS, I hereby mention that I'll be forced to escalate the matter to CONSUMER COURT if it'll not be responded by the Customer Care.

    I had sent a parcel containing extremely urgent materials to be submitted at BALANGIR, Odisha, sent from Somwar Peth, Pune on 14th Jan by Air Transit no PNU 1256127. I was advised that the pack will reach by 18th April 2012.

    However it is still on transit so far even after 8 days of despatch. There is no cunsumer care support by the courier company.

    Prabodh Mishra,
    Pune, Maharashtra.

  14. #59
    Bhaskaran Raju Guest

    Default Wrong Delivery of Courier

    Dear Sir,

    I had sent some important medical documents from TPC Poddatur vide PDT 423849 on 04 May 2012 to my wife's name Benitha Bhaskaran # 35 Nikit's ObalReddy Layout, 18th Cross, 3rd Main Road Hoysala Nagar Bangalore which is not received in my address sofar. When I contracted to the regional office Bangalore, they informed me that the courier is delivered on 07 May 2012 at Chennai in the PDT No Imdtly I contacted TPC Puddatur Branch Mr Kaja Mob- No 9912044489, there is no proper answer from the branch, Please look into this very seriously otherwise, I will file legal with consumer court.

    Regards

    Bhaskaran Raju

  15. #60
    Neesha Guest

    Default Very Bad and Worst Service and Response!

    Sent courier from Coimbatore to Chennai Medavakkam on May 5th. I was told that it will reach on 7th May 2012 evening at the max. But it never happened. Till now they have not delivered it. Received very bad response from Velachery Branch officer when i called to know about the status. PROFESSIONAL COURIER is becoming very worst in service and response. They want the customers to run behind them till the courier reaches the destination.

    Consignment Number: 4145505

    Total Waste of Time. Government Services are far better compared to your un professional service. Simply Worst Courier Service. Very much disappointed!

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