I had booked one courier by M/s Trackon courier service, Mangalwari, Sadar, Nagpur on 12/08/08 in the name of Mr. Sailesh Hakani, Kandivili, Mumbai, vide Docket No. 112475853. It contained a Tatkal Quota Railway Ticket for 4 persons amounting Rs. 1880 from Mumbai to Nagpur dated 14/08/08. They promised that the courier will reach to the consignee next day i.e. 13/08/08. But the parcel was not delivered to Mr. Hakani in two days time so the party could not reach Nagpur for attending an interview call. The same party had also booked a return ticket in Tatkal Quota in class 3AC bearing PNR No. 822 - 3131362 dated 18/08/08 amounting Rs. 2322. This ticket also could not be used by the party as the party had not reached Nagpur, so how could they utilize this return ticket. My commision amounting Rs. 150 plus STD charges of Rs. 160 which were made by me to contact Trackon courier Nagpur and Mumbai office were wasted. In this way my total loss is about Rs. 4500.
When we enquired about the delivery of the courier the Nagpur agent told us that by mistake the courier had reached Kalmeshwar (Nagpur) instead of Kandivili, Mumbai, so it got delayed for 3 days. I had written a letter to thier Nagpur office which they acknoledged on 01/12/08 but till today no action by either party has been taken.
You are requested to look into the matter and help me in getting my amount from Trackon courier as compensation.

Address of Mumbai main office: -
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INDUSTARIAL ESTATE,
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022-29200057/58/60/61/62/65/67

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Thank you.

- Regards
Saagar Travels,
Mohan Hingorani,
Jaidev Appts, Byramji Town,
Nagpur.
+91 9326108794
e-mail: a360degreedesign@hotmail.com