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Complaint Against First Flight Courier Service

This is a discussion on Complaint Against First Flight Courier Service within the Postal Services forums, part of the Product And Services category; I ordered an item from sulekha.com , and they shipped the item on 19th December via First Flight Courier Service ...

  1. #1
    ramsharma98 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    8

    Thumbs down Complaint Against First Flight Courier Service

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ID:	5325I ordered an item from sulekha.com , and they shipped the item on 19th December via First Flight Courier Service (AWB - F11434642)

    But till now i did not get the parcel, Email address they have specified on the website does not work, Phone keep ringing, They are not doing anything.

  2. #2
    sulekha is offline Member
    Join Date
    Feb 2012
    Posts
    31

    Default

    Dear Ramsharma,

    We apologize for the inconvenience caused. We will escalate this issue to concerned team & we will revert to you soon.Requesting you to kindly send us your order id number to do the needful.

    Thanks.

  3. #3
    sulekha is offline Member
    Join Date
    Feb 2012
    Posts
    31

    Default

    Dear Mr. Ramsharma,

    We noted your complaint and cross checked with our records. As per our records, your order was placed on 15th December 2011, the order was shopped on 19th December 2011. Unfortunately the item was lost in transit, and we apologize for the inconvenience caused. We however, processed the full refund on Jan 14th 2012.

    Thank you,
    Team Sulekha.com

  4. #4
    Unregistered Guest

    Thumbs down First Flight worst courier service

    Why they named them as First Flight. This is the worst courier service. Neither they courier the parcel on time nor they pick our call. Customer care representative also give false commitment and information.

    First Flight is not at all trustworthy courier service.

  5. #5
    Saravanan R Guest

    Default Courier not delivered at Home - Bad response

    Hi,

    There is a courier to me from HDFC bank with reference consignment # ZC9425040 despatched via first flight courier.Consignment destination is to perambalur,once the first flight perambalur branch received the consignment they called me and asked me to come and collect the consigment from their office.I asked why they have not delivered to home? - The representative responded to me that for one consignment he can't come to my home to deliver.

    I forced the representative to deliver to home,for that he told that he will sent back the consignment to sender stating no response from receiver.

    I don't know somebody is paying money for their ork but thay are not ready to do.After getting money not delivering at the right place is pathetic & their response for queries is too bad.

    Surely here after i won't recommend first flight courier to anybody.That's for sure

    Thanks
    Saravanan R
    9884614866

  6. #6
    Unregistered Guest

    Angry Very urgent

    Dear All

    I have a consignment which was sent from Bhubaneswar to Bangalore on 9th-may-2012, and it reached at Bangalore on 11th-May-2012. I did not received my consignment yet but it shows Delivered.

    I track through internet it shows delivered while i did not received yet. i want to know whats going on wrong. that was urgent required for me. Kindly do the needful fast

    My consignment no - MU0172018.

    Regards
    Sairanjan ray
    8123602530 / 9964787044

  7. #7
    Unregistered Guest

    Default order not received through first flight courier.

    Sir,

    I had booked one order in snap deal. snap deal give me one order id of first flight courier. I had not received any item through first flight courier till now.
    My consignment no. is LO0714599. the details is as under: This show is pending. kindly give me my booked item at the earliest otherwise i will not receive this item.


    Domestic Shipment Tracking

    Consignment Numbers
    Consignment Number Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Status
    Time/Reason Date
    LO0714599 17-May-2012 Gurgaon Hissar Pending Hold At Destination (Consignee's Request) 18-May-2012
    Consignment Number :LO0714599
    Date Serving Location Status
    17-May-2012 Gurgaon Dispatched From Origin
    18-May-2012 Hissar Arrived At Destination Hub
    18-May-2012 Hissar Pending-HOLD AT DESTINATION (CONSIGNEE'S REQUEST)

  8. #8
    Unregistered Guest

    Post Courier Staff of Bulandshahr not delivered courier for 4 days.

    Dear Sir,
    My courier R.No. O 33705997 dated 18.05.2012 sent from Delhi came at Bulandshahr within 1-2 days but Bulandshahr courier staff not delivered my courider upto 23 may, 2012. I send my representataive to see my courier at Bulandshahr
    courier office but the staff refuse to him and said that your courier has not come to us yet now. After one hour I ask to them and then they told that your courier is at our office but we will not delivered to you today.

    I have very important documents in that courier, but your bulandshar staff of courier is not delivering it to me.

    My faith at First Flight Courier has lost, I promice you that now I will not give any courier to your courier co. because these are your services.

    same on you.

    Suresh
    9456474215

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