I live in Australia.
This is not the first time that my parcel has not reached my friend and her family in France!
I can not believe a clearly marked parcel, although the package was split was sent back to me, at an obvious cost to the French postal service in a plastic cover and not delivered to the actual person it was intended for. Nothing was damaged
I went to my local office that thought this was ridiculous too.
As you know overseas postage is no longer cheap! I now have to re pack and send it back to the intended at a cost AGAIN.
Or may I suggest I get you to pay for it. Nothing with Australia post would not stop this CLEARLY marked address getting to the intended person. You have made a big mistake returning it to the sender.
I am not happy!
I expect an immediate response to this and expect you to do something.
I currently have another parcel to send and am thinking about how I am to do this. Do you have any CLEAR suggestions that I am guaranteed this will get to the intended person.
Bernadette Brennecke OR firstname.lastname@example.org
PO Box 1256