I used First Flight services to deliver my stuff containing "Saree and Medicine (tube for external application)" to Dehradun from Pune. My consignment no is M19222326 and date of delivery was 10/8/ 2011.
When this consignment reached the destination to Dehradun on 12/8/2011, it was recieved open crumpled and the Medicine inside was missing. The worth of the medicine is Rs 2800 appx. they just recieved the cover of the medicine and the tube inside was missing. They asked the courier delivering man about it but he said that due to moisture and mishandling it was tore.
Please inform me earliest about this mismanagement and let us know whether the medicine can be recovered or is permanently lost. In case of loss we want the reimbursement. The medicine was from Singapore and is not manufactured in India. Its name is "Transdermal Glucosamine Cream (75g)"
I even tried to contact the First Flight courier people on there numbers but to no avail. There numbers were either busy and when answered they just said that they will look into the matter but never came back. The person who booked my courier also didnt do anything. SO I dont know ehom to contact for this matter and what to do?