You have a very poor service net work in Meerut U.P.
With reference to your docket No. TS0106021 dt.11/1/11
This has been delivered to us by your Meerut office on 17/1/11 inspite of several requests.
k.k.sharma Baghpat
This is a discussion on Complaint against First Flight Courier Service within the Postal Services forums, part of the Product And Services category; Hi, HDFC bank has send a important and urgent courier to my address.The consignment number is 'ZB7647043'. The courier was ...
Hi,
HDFC bank has send a important and urgent courier to my address.The consignment number is 'ZB7647043'. The courier was send on 2nd-JAN-2011 from Mumbai to Bangalore with Priority Consignments (Z Category). For a normal consignment from Mumbai to Banaglore is 1 day.I should get my courier by 4th of Jan at most.Until now the status in the site shows the same.'Dispatched from the origin.I tried to call their Mumbai as well as Bangalore office.They never respond.It goes to auto answer mode.Then i sedn amil to concerned dept in Bangalore and Mumbai.They replied bcak that they will look into it.For the last 4-5 days they are still looking into the issue.The mail issue is handled by Kavita Parab,Customer Service Exe.,Mumbai.I need my couirier asap.
You have a very poor service net work in Meerut U.P.
With reference to your docket No. TS0106021 dt.11/1/11
This has been delivered to us by your Meerut office on 17/1/11 inspite of several requests.
k.k.sharma Baghpat
The first flight couriers is one of the worst service in the courier companies. My consignment has not delivered even after three days to a place where other courier agents deliver it in next day. All the phone numbers given in web pages of their site are fake. Above all there is no customer service in this company.
Hi,
One of my important and urgent courier to my address was send 10 days ago .The consignment number is 'D48348765'. The courier was send on 10th of october from Delhi to Rourkela.For a normal consignment from Mumbai to Banaglore is3-4 days days.I should get my courier by 15th of October at most.Until now the status in the site shows the same "Party Not Available".I tried to call their local Rourkela office.One of their officer named as Ranjit kumar has been keep on telling me for delivering the product past 2 days ,but i am not recieving any calls from them.I am really sick of even before putting the status as party not available they havent called me , by themselves they have put the status as such.Please do the needful and help me get my courier asap.
One important packet was sent through First Flight Couriers Limited ( Consignment No. P10692351 ) on 17/10/11 to Kolkata but till date ( ie, 25/10/11 ) it has not reached the consignee. From tracking in their site I saw it reached their Calcutta hub on 19/10/11 but after that only posting was 'internal misrouted', which was posted on 19/10/11 itself. Most of the phone lines of this company either not existent or no body replies. Conditions of the emails are alike. You may kindly take the necessary action to ask First Fligt Couriers Service to deliver this immediately.
dear sir/ madam,
i have booked a courier from lucknow to tilhar (dist. shahjahanpur uttar pradesh) pin- 242307 by first flight courier awb no. j92676027 dt. 25/10/11 through aliganj branch opp. sangam hotel, lucknow. but courier not delivered. when i ask about the courier in the branch then they said that they have no service in tilhar, internet tracking shows non-service station about my courier.that was very important courier for me. when i ask that person that why he booked my courier for tilhar then he become very rude & misbehaved to me. I have pasted the email communication below. Can you please have a look and help me in this regard.
thanking you
jagmohan bhasin
lucknow
billubhasin@gmail.com
ph- 7388212987
Please never opt for FIRST FLIGHT courier service. They promise you that your courier will reach by tomorrow but it never. As in my case they have to deliver a courier to Patiala which has been sent from delhi and it reaches to me after 7 days that too when i called to their office hundred times for continuously four days. In the end the person who was supposed to deliver me courier called up and said that his cycle tyre is punctured so i have to go to pick that courier. So, I would never suggest others to use this service. i have never seen such a poor courier service before.
Dear Sir
Kindly I share problem with First Flight Courier Banda U.P.
Sir Mr. Ajay is a authorised person of first flight courier banda.he has no manner to talk to customer's and he didn't deliever my any courier in spite of without giving me information he returned my courier.in that case i said to him sir plz inform to me next time but he misbehaved with me and also abused to me.He has no more work only he watches the T.V. all time with one girl.Sir it's not only my problem, it's problem with my 3 frns also.i am giving his mob: 9307328256
sir please help me..........
Dear Sir,
A very important document from ICICI bank was dispatched to my indrapuram Ghaziabad address, but First flight has twice updated the status as party not available in its website without visiting my address.
When I tried to contact on the phone nos mentioned on the website no one took the call I even called the Mumbai head office but the response was pathetic and they asked me to contact the local office,
In nutshell First flight do not have any customer care no they are not answerable for the status of the consignment.
No emails or phone calls are replied.