To Consumer Court,

Hi, I reside in Bangalore and was suppose to get important document by DTDC from Bhimavaram, Andhra Pradesh from my father. They told my father that if it is too urgent they have express service for which they charge Rs. 150/-. As there was a time constarint and the courier has to reach me within two days my father sent the consingment in DTDC Express on 5/1/2011 to my office address and was told that it will reach me by 7/1/2011. I started tracking it in the internet as there was no sign of my courier and called Madiwala DTDC branch, Bangalore they told that the courier is now sent to DTDC White Field, Bangalore branch and will soon get delivered. After waiting for so long I called DTDC White filed Branch. They told that my courier went back to Madiwala DTDC Branch by mistake and said have to wait till evening. My day went on calling White Field DTDC branch and enquiring about my courier. After losing patience i told that i will come and collect it by myself from White Field DTDC Branch once those guys recieve it as the next day was followed by weekend(two non working days) and my possibility of collecting the courier on time (even if they deliver) from my office(delivery address) will get narrowed. They told it was fine and told me call at 5PM. When i called they said still they have not recieved it and told to call at 6PM. And 6PM when i called the phone rang for a while, no one answered it. After that they switched off the phone leaving me confused.


Sateesh Andey