hi ,
this is in regard to the consignment no. - " 203993825 "
i would like to bring it to ur notice that what kind of services blazeflash is providing to its customers.
i sent a courier through one of your agencies situated in D-Block, Janakpuri,NEW DELHI-110046 by the name of - " BLAZEFLASH EXPRESS " , from Delhi to Mathura on the 31 ,dec. of 2010 , so far the recipient haven't received the courier . When i tried to check with ur agencies and customer care they are not taking the responsibility of tracking the courier and are giving me false commitments . i hav been harassed from the past so many days , running pillar to post to track my courier . Just bcoz of my frnd's referral , i chose blazeflash and the experience was pathetic , i m shocked by the kind of services a company with such a reputed name are providing to the customers .. Even the branch manager himself didnt show any interest in my case .At last when i was really pissed off , i decided to mail u people hoping that u wud do some needful for me otherwise the last resort for me is to move to consumer forum . They are asking me to wait for days...this is all they are doing but the courier itself is really urgent and required . i really don't understand , how u people can be so irresponsible !!They have given me compliant no. so far but no action has been taken....hope u will do the needful....
Details :
Sender's name - NEHA
Sender's address- RZ 7/2 STREET NO. 3 MAIN SAGAR PUR NEAR JAIN MANDIR,NEW DELHI-110046
Sender's mob. no.:9910623876,07428214321
Recipient's name - Mr . ASHISH KUMAR
Recipient's Address - 230/48 chandralock coloney near by krishna nagar police chowkey,MATHURA ,
Pin - 281004
Recipients mob. no.: 08899850284
Consignment No. - " 203993825"

Compliant no:3261 , customer care : 8860332412
<no reply received yet from customer care office>
help as urgently....as u can....
Regards.....