Dear Tejaswini,
At the outset we would like to apologize for the inconvenience caused.
We wish to state that we have noted your concerns and have forwarded to the concern department and you would hear from them shortly.
Further, we suggest not to write sensitive information like account number / contact number on social sites like this. Please feel free to write to us at solutions.bank@kotak.com for further assistance.
Regards, Kotak Support Team


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