Dear Sir,

one person has taken card of ICICI bank and further he has also taken cards of various banks. Due easy available of Loan he has to pay per month Rs. 17,000/- towards installments and he was getting salary of Rs.12,000/-. And hence it was not possible him to tolarate this. Becasue afterthat for his servival he has to take loan from other sources also. one day he has tried to sucide. Then few peoples from the office collected some of Rs. 2,50,000/- for saviang his
family. Then I personelly went to the ICICI Bank Pune Bhandarkar Road Branch for final settlement of the credit card balance. The lady at the branch told us that they will refer this matter to the bombay office and then she infromed us to deposit Rs. 15,000/- out of Rs. 20,000/- so that the account can be for-closed. accordingly he has deposited the amount in cash. But
in the next month new statement came and they are showing that Rs. 5000/- is balance + interest + other charges they are demanding. I was surprised and this is the attitude of the bank. whereas other banks have settled his all accounts (forclosed) properly. But ICICI Bank has not settled it till now. I think all the indian cosumers should close the account of ICICI Bank so that they can be customer oriented. They are charging Rs. 200/- to Rs. 500/- for cheque return charges.

Regards

Sir,
I agree with the views expressed by many of the forum members. I will close my ICICI account because there service charges are too high and sometimes irrational. Though they respond quite promptly to queries, it is not adequate because most of us can get better or similar service from cheaper banks. Even the charges for not maintaining minimum balance are absurdly high. The problem with the bank - my personal feeling – is that it has grown at an unnaturally rapid phase. Most banks have one ATM machine per booth where as ICICI has two machines per booth and still the number of customers are more before ICICI ATMs. Sometimes it takes more than 15 minutes to draw cash from the ATMs which is perhaps more than what would be when you
stand in a que in a nationalised bank. It is worse when we intend to deposit because it takes upto half an hour for making a deposit and you are charged if u transact at another branch. All the free facilities that attracted customers have either been withdrawn or are made quite dear by the imposition of service charges. The impact will be felt only if many good customers
close there account and I would like to be one among the many.
Regards

Very worst bank I ever exprienced

Really I dont know whether ICICI serve for the people or just grabbing the amount from the pubic in the name of penalities for various things like lack of minimum balance, one or 2 days delay in loan repayment and many such transactions. I am getting irritated with ICICI for it has taken a lot of money from my account in the name of penalities. Even after asked for closing of the account, none of the account managers response properly. The way the answers given by the different account managers through mail are very contradictory and I dont know how come the reply can be able to be given by different different account managers each time, for I've the account at only one place. Really its irritating like anything. Added to this the due amount they charge on credit card without any purchase made using the card.

My kind request to the public : If everyone closes the account in ICICI, then ATLEAST AFTERWARDS ICICI SHOULD REALISE ITS PITFALLS.