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Non updation of repayment history in CBIL toward HDFC Personal loan

This is a discussion on Non updation of repayment history in CBIL toward HDFC Personal loan within the Personal Loan forums, part of the Loan category; Respected sir ; My name is Putarjunan vishnu, I have taken an personal loan for Rs.300000/- on 29-01-2008 (Loan Account ...

  1. #1
    putarjunan is offline Junior Member
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    Default Non updation of repayment history in CBIL toward HDFC Personal loan

    Respected sir ;
    My name is Putarjunan vishnu, I have taken an personal loan for Rs.300000/- on 29-01-2008 (Loan Account No12601781)with HDFC bank. I have cleared entire loan amount Principle, interest applicable & late fee payments. Recently i have applied to CBIL to understand my CBIL Transunion Score and repayment track record of my credit cards and personal loans.


    Today i have received from CBIL my credit information report generated as on 09.08.2011 and found that the above personal loan account no is still showing overdue of Rs.10400/-. I understand that the Banks sends the customer's account information to CIBIL month on month for update into CIBIL's database and it generally takes 45-60 days from the month end to update the records in CBIL database.


    But now i have applied for Home loan through some other banks and by application is rejected on grounds of over due showing in the CBIL.


    I request the bankers to share the updated database of my repayments to CBIL and correct the status to enable me to apply for Home loan and avail the benefit.

  2. #2
    HDFC Bank is offline Senior Member
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    Quote Originally Posted by putarjunan View Post
    Respected sir ;
    My name is Putarjunan vishnu, I have taken an personal loan for Rs.300000/- on 29-01-2008 (Loan Account No12601781)with HDFC bank. I have cleared entire loan amount Principle, interest applicable & late fee payments. Recently i have applied to CBIL to understand my CBIL Transunion Score and repayment track record of my credit cards and personal loans.


    Today i have received from CBIL my credit information report generated as on 09.08.2011 and found that the above personal loan account no is still showing overdue of Rs.10400/-. I understand that the Banks sends the customer's account information to CIBIL month on month for update into CIBIL's database and it generally takes 45-60 days from the month end to update the records in CBIL database.


    But now i have applied for Home loan through some other banks and by application is rejected on grounds of over due showing in the CBIL.


    I request the bankers to share the updated database of my repayments to CBIL and correct the status to enable me to apply for Home loan and avail the benefit.
    Dear customer,

    We regret the inconvenience. Our team has noted your concerns and will be checking our records for any pending dues on your loan account and will respond to you with the reference number TTU000357216082011. Should you have any queries in future, we request you to coordinate with us directly over email. You can write to talktous@hdfcbank.com with the reference number TTU000357216082011.

    Regards, Customer Assistance, HDFC Bank

  3. #3
    arin_samanta is offline Junior Member
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    Sep 2011
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    Dear Sir,

    My anme is Sri AMIT KUMAR SAMANTA, Residing at Shenjuti, 28 , Onkarmall Jethia Road, Howrah-711103 having PAN NO AJUPS9069E is like to complain about the misrepresentation of my name in CBIL by ICICI Bank Ltd.

    I Like to narrate the following incidents as follows:
    One fine morning a got a phone call from recovery agent that i have used ICICI Bank Credit Card and have not cleared due of Rs one lakh Plus. i denied the claim and reported that there must be some misunderstanding as i do not have any ICICI Bank Credit Card. After some days a person having a list of Defaulters and claiming a manager of ICICI Bank visited our house and showed us a list of defaulters of that bank. i denied and requested him to show any documents relating to that card and any document of proof of the card"s issuance in my name or that is been used by me but they refused to do so and could not provide any document relating to it. Then there are number of phone calls from various persons claiming from ICICI Bank and claiming for the amount of more that lakhs.

    after some days the phone calls are became threatning calls from Mumbai Tis Hazari Court or so and slang languages etc are common phenomenan. the calls were from different numbers and different times. i have reported the incident to Local Police Station that is Shibpur Police Station but in vain. the incident continues for several months.

    Now as i am a Business person and Director of an Infrastructure company, the company requires some urgent funding in the form of Bank Guarentee and i was the Gaurentor. While searching a Pvt Bank Found that my Name along with the PAN no is displayed as Defaulter in CBIL website. Due to emergency and my company"s benefit i was forced to Pay Rs 50000/- as a settlement amount to ICICI Bank Ltd and all the documents are along with me today and i can show it to you.

    Again last month our Company have revised financial proposals to SBI and again it was found my name along with my PAN no is in CBIL web site as defaulter is still displaying.

    Now i like to formally and officially complain this incident to you as well as ask you what what basis CBIL displayed defaulters name and document supported by? What are the checking methods for having and confirming such allegations against a person? If financial Institutions provide all documents to CBIL then why they should not mailed the details to the Defaulter( that Person or organisation) after taking the contact details provided as per PAN of IT Department? What are the compensatory measures taken by CBIL for wrong data input or not update of records for harashing a person as well as hampering his name and prestige to other Financial institution as well as to public as well as hampering earning power and future of a person and organisation and hampering the economic Growth of INDIA.

    Please give me a solution of this problem and resolve this complain. All the documents i have raised will be produced by me when needed.

    Regard
    Amit Kumar Samanta
    9830024493

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