Originally Posted by sivapc

Sir,

I have applied for a personal loan at HDFC Bank, they have rejected the application because they said that my company is not in there list. I was working in a private firm.

I have submitted all the documents they have asked including 3 months salary certificate and my 6 months bank statement, when I asked them to return all the documents I gave to them, they said that it is not possible to give back the documents to me.
I am really worried if any of the members in HDFC bank will misuse my documents.

Is there any way I can get back my documents from the bank? If so please let me know what is the procedure to get back my documents.

Dear customer,

We would need a few additional details from you to check on the status of your documents and arrange to have them returned. Please write in to talktous@hdfcbank.com with the reference id TTU00271810022011, your account number, personal loan application number and the complete address of the branch where you submitted your documents. Once we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

I have talked to the HDFC branch manager, they have returned my documents back. Thank you for assisting.