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Barclays Personal Loan & Harrasment

This is a discussion on Barclays Personal Loan & Harrasment within the Personal Loan forums, part of the Loan category; Subject: Harassment by Barclays Bank for Personal Loan Even though there is not a Single Default I have taken 3 ...

  1. #1
    mainoddin is offline Junior Member
    Join Date
    Jun 2009
    Posts
    1

    Thumbs down Barclays Personal Loan & Harrasment

    Subject: Harassment by Barclays Bank for Personal Loan Even though there is not a Single Default

    I have taken 3 lac personal loan in November 2008
    Till date 7 EMI are deducted and No Default
    Sill .....................
    :D:D
    Complaint No 1
    Unnecessary Reminders
    • From 27 of month SMS start and it goes till 2nd of month. EVERYDAY an SMS "Your EMI will be deducted on 3rd ,ensure adequate balance"
    • From 29th call on landline and mobile starts
    • The person will call and say "Your EMI will be deducted on 3rd ,ensure adequate balance"
    • These calls are also on odd timings, 7 - 9 in morning, Sundays, Holidays
    • The call will be from both Mumbai and Dehli Head Offices (some time on samy day)

    Complaint 2
    Wrong customer care Id by bank on internet
    The customer care e mail id given on internet didnt work. It wrong id

    Complaint 3
    Careless approach by Bank
    • Even after several calls at Kandiwali (W) branch, emails to Corporate office & Grievances addressal cell, Nobody bothers.
    • I have been following with bank since 4 months

    Complaint 4
    Customer Care Response
    The person who is calling for EMI reminder says He has no authority to
    lodge Complaint.


    Complaint 5
    This Harassment is Part of Bank Procedure
    After several emails, phone calls, Bank responded that this is normal procedure and Can’t be stopped



    Name : Mainoddin Mujawar
    Loan amount :3.0 Lac
    Loan a/c No. LC016111 003419377
    Branch :Barclays Finance ,Kandliwali (W)

  2. #2
    nhsiyer is offline Junior Member
    Join Date
    Jun 2010
    Posts
    4

    Default

    i had receive the same instance regarding my barclays card and personal loan division. what can we do? Better we close all our personal loan and credit card dues. that is the only solution.

  3. #3
    Mohammed Rizwan Guest

    Exclamation Horrible customer service

    Yes. Barclays finance has the most horrible customer service dept. I called them up for a help and everyone I spoke to were completely useless. They couldn’t help me worst thing is the supervisors were rude to me. I was treated badly and I will never use Barclays again for any purpose.

    My Issue: I had taken a personal loan back in 2008 and so far there have been no check bounces as I am paying my EMIs without fail. I lost my welcome kit and need my loan account number to check and see if I can pre close my loan.

    My complaint: Associates and supervisors couldn’t pull up my records even though I provided them all the info they needed. They were extremely rude and useless. They did not provide me any alternatives.

    My question: How can keep sending me SMS reminders on my phone and still they couldn’t find me in their records using my phone number, PAN number, DOB and last name?

    I have told them clearly that I would not be paying them anymore EMIs unless I get any response from in 24 hours.

    My Details:

    Name: Mohammed Rizwan M
    DOB: 04/02/1987 (MM/DD/YYYY)
    EMI amount:5489rs
    Loan Amount: 1,00,0000
    City: Chennai


    I have taken 3 lac personal loan in November 2008
    Till date 7 EMI are deducted and No Default
    Sill .....................
    :D:D
    Complaint No 1
    Unnecessary Reminders
    • From 27 of month SMS start and it goes till 2nd of month. EVERYDAY an SMS "Your EMI will be deducted on 3rd ,ensure adequate balance"
    • From 29th call on landline and mobile starts
    • The person will call and say "Your EMI will be deducted on 3rd ,ensure adequate balance"
    • These calls are also on odd timings, 7 - 9 in morning, Sundays, Holidays
    • The call will be from both Mumbai and Dehli Head Offices (some time on samy day)

    Complaint 2
    Wrong customer care Id by bank on internet
    The customer care e mail id given on internet didnt work. It wrong id

    Complaint 3
    Careless approach by Bank
    • Even after several calls at Kandiwali (W) branch, emails to Corporate office & Grievances addressal cell, Nobody bothers.
    • I have been following with bank since 4 months

    Complaint 4
    Customer Care Response
    The person who is calling for EMI reminder says He has no authority to
    lodge Complaint.


    Complaint 5
    This Harassment is Part of Bank Procedure
    After several emails, phone calls, Bank responded that this is normal procedure and Can’t be stopped



    Name : Mainoddin Mujawar
    Loan amount :3.0 Lac
    Loan a/c No. LC016111 003419377
    Branch :Barclays Finance ,Kandliwali (W)[/QUOTE]

  4. #4
    Join Date
    Dec 2009
    Posts
    36

    Default

    I am specialist in settlement , have resolved more than 1572 cases .Credit card debth will be taken care and highest waiver possible .
    Any personal loan issues also do not hesitate to contact me.

    You should know your right ,Collection Agents are not supposed to Harass or annoy the defaulters however chronic the default be.

    I am trying to help my citizens to fall in trap and thankyou to Consumer Court team for giving me this platform .

    Please contact me for immediate resolution for this issue at banklegalexpert@gmail.com

    Regards
    Akshay

  5. #5
    Unregistered Guest

    Default BARCLAYS Personal loan & Harrasment

    My brother has taken loan from for his business and now due to loss in business he is not able to Return loan the amount. Recovery agents are coming to my house any time from morning 7:00am to 10pm.
    Even they are give us a call any time for payment recovery They Emotionally playing with Our parents when we are not at home. Our parents are senior citizens. We always told them we will arrange the money and will will informed you but even after soft-spoken they are continually calling us and coming to our home even on Festival days early in the morning. Now it’s a height ..The person who came to my house called up and given me his phone to talk to his senior Manager. His Manager Mr Deepak from Mulund(Mumbai)Branch using abusive language while talking to us on phone.


    Let me know what can I do and with whom I can talk to avoid this Harassment.


    Regards,
    Tukaram Shinde
    9967369296

  6. #6
    Unregistered Guest

    Default Request : not to process Pers loan Application of JAYDEEP SINGH

    Sir,

    Mr JAYDEEP SINGH has applied for pers loan in ur bank. I (COL IP SINGH) F/O JAYDEEP SINGH req that his pers loan application must not be processed as he is not staying at our residence C-3/5 VASANT VIHAR, NEW-DELHI & I DO NOT STAND AS GUARANTEE.

  7. #7
    pragnesh is offline Junior Member
    Join Date
    Aug 2011
    Posts
    3

    Default remove my name of cibil

    dear sir , i mr pragnesh joshi i have barclays credit card i used amount of 2500 and after i cant recieved statement of my ac or any call after 2 months they charge d me 4800 so i complaint barclays card department so they told me we cant di it for latee paynent fees reversd so pay full amount of my panding a/c after befor they closed my credit cared permananttly befor intimation so plse help me for this problem they send me no dues certificate or lette i have clar a/c of barclays credit card so after i submitt personal loan in barclays finance they says yr cibil is not good so plse help me wht i can do plse suugestion to me so remove my name in cibil thank u sir my contact no is 9821925889/02228551100...thank u

  8. #8
    pragnesh is offline Junior Member
    Join Date
    Aug 2011
    Posts
    3

    Default

    my email id is pragnesh_joshi2011@yahoo.com and my no is 9821925889/0228551100...so plse help me for cibil subject this is barclays credit card department prob they told me we r not responsibile for cibil name i say how to given no dues certificate....if i am a defullter so why u send me no dues certificate so this is my problem sir

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