Hello,

We suggest you to contact to the HDFC loan manager.

Still have a question feel free to contact us again.

Originally Posted by inasea

Hi,

I have a loan with HDFC bank. My account # is 12712592.

I am not able to pay the EMI for my loan for the past 1 year due to I lost my job.

As I got job earlier this year, I was forced to settle my HDFC credit card first. I did this.

Now I am willing to repay my loan in EMI. I have no intention to cheat the bank but the Bank collection executives who are approaching me trying to get the pending amount first. I am unable to pay the one year due amount in one instalment.

I can able to pay the pending amount in two intervals and I am ready to start the EMI now onwards,

I am ready to pay the interest for the period i postponed,

I have no belief in collection executives as i am not getting a right information from them.

Please give me a call - 9566129639 or e-mail me. Please help.

Thanking you!

Dear Customer,

Please accept our apologies for any distress caused by bank representatives. A bank representative is currently looking into this issue and will contact you shortly. In the meantime, should you wish to contact the bank, you can do so by writing to us directly at talktous@hdfcbank.com and quoting the reference id TTU00061916072010 and your contact details.

We value your patronage and hope to resolve this matter as quickly as possible.

Regards, Customer Assistance, HDFC Bank

Dear HDFC team,

Thanks for your reply. However I am yet to receive any call on this, please let me know whom to be called to start the EMI?

Thanks!

I am specialist in settlement , have resolved more than 1572 cases .Credit card debth will be taken care and highest waiver possible .
Any personal loan issues also do not hesitate to contact me.

You should know your right ,Collection Agents are not supposed to Harass or annoy the defaulters however chronic the default be.

I am trying to help my citizens to fall in trap and thankyou to Consumer Court team for giving me this platform .

Please contact me for immediate resolution for this issue at banklegalexpert@gmail.com

Regards
Akshay

Originally Posted by inasea

Dear HDFC team,

Thanks for your reply. However I am yet to receive any call on this, please let me know whom to be called to start the EMI?

Thanks!

Dear Customer,

We are sorry about the delay in responding to you. However, you are requested to contact our Collections Manager@Mr. Charles Prabhu@on 9380664260@or the collection Team at@the nearest retail asset branch for further discussions on this matter. Kindly note that their decision will be binding on all concerned.

To find your nearest Retail Asset branch, please visit our website and select 'Retail Loan Service Centre' from the drop down menu under the banner 'Find your nearest'.

Regards, Customer Assistance, HDFC Bank