I have a personal loan with HDFC Bank Loan account number-16548591. I have taken it 1-5 month back. While signing the agreement i was told that EMI presentation date would be 7th of the month. But what i faced now, EMI was represented on 4th of June and it got bounced as a result i paid the charges to both the banks.
Meanwhile i was contacted by HDFC bank staf and told to give cash for the same. I given cash for the loan amount to representative which came for collection on 10th of june. Again what i have observed the HDFC bank has sent ECS to my account on 15th and collected cash.

I can not understand the situation- If that was the case why they sent representative for collecting money, and till now that amount is not settled.

I have opened a complain(145940171) against it with HDFC and till now no settlements.

Looking for help.

Thanks

Sharma

Originally Posted by balsharma

I have a personal loan with HDFC Bank Loan account number-16548591. I have taken it 1-5 month back. While signing the agreement i was told that EMI presentation date would be 7th of the month. But what i faced now, EMI was represented on 4th of June and it got bounced as a result i paid the charges to both the banks.
Meanwhile i was contacted by HDFC bank staf and told to give cash for the same. I given cash for the loan amount to representative which came for collection on 10th of june. Again what i have observed the HDFC bank has sent ECS to my account on 15th and collected cash.

I can not understand the situation- If that was the case why they sent representative for collecting money, and till now that amount is not settled.

I have opened a complain(145940171) against it with HDFC and till now no settlements.

Looking for help.

Thanks

Sharma

Visit: hdfc bank customer care number and address

Hope this may solve your problem.
Still have a question feel free to contact us again.

Originally Posted by balsharma

I have a personal loan with HDFC Bank Loan account number-16548591. I have taken it 1-5 month back. While signing the agreement i was told that EMI presentation date would be 7th of the month. But what i faced now, EMI was represented on 4th of June and it got bounced as a result i paid the charges to both the banks.
Meanwhile i was contacted by HDFC bank staf and told to give cash for the same. I given cash for the loan amount to representative which came for collection on 10th of june. Again what i have observed the HDFC bank has sent ECS to my account on 15th and collected cash.

I can not understand the situation- If that was the case why they sent representative for collecting money, and till now that amount is not settled.

I have opened a complain(145940171) against it with HDFC and till now no settlements.

Looking for help.

Thanks

Sharma

Dear Mr.Sharma,

We would like to apologise for the inconvenience caused to you.

This is with reference to your earlier e-mail regarding Equated Monthly Installment (EMI) due date.Your complaint is being attended to. We will revert to you shortly.

We would appreciate it if you could write about your experience in greater detail at talktous@hdfcbank.com with complaint id TTU00059006072010 mentioned in the subject line. Also mention your contact details. As soon as we receive your mail, we shall launch an investigation and take necessary action.

Regards, Customer Assistance, HDFC Bank