Originally Posted by shashi bhan

Sir,
I aapoched my Banker HDFC Bank , INDERA Nagar , Lucknow , Branch,
I am an old Account holder of the bank So tey Checked my Profile & told me That I am elegible for Rs fifteeen Lacs for Auto Lone & Rs 3.5lacs for Personal Lone , I asked them only For Rs two Lacs ,with Aan EMI of RS 5000/- To 6000/- praferably Five thousand an keep one thousand for intrest rate variation. incedently at last he asked me that From which bank i withdraw the salery , I told that I recived my salary in cash , immediately he refused to processesthe lone giving that reson that we do not give the lone who do not get their salery from The bank.

I tyed to convinced him that I am an employ of Centeal Govt and committing any default even our department Indian Railways takes the action ,moreover Approximately 65% of railway employee recieves their salary in cash only .

After all my effort when he was not convenced then I asked him to Give in writting So i can Write a letter to BANKING OMSDUM , KANPUR.
But the simply nethe the were convenced nor they were giving me in Writting .

So my grevances is that if there is any such Rule of Banking then they should give me in Writting or they Should Give Me the LONE

Name :- Shashi Bhan Pratap Narain Singh
A/c No. 02961600001353
RTGS/NEFT IFSC: HDFC0000296
hdfc bank lTD
11,RAISED gROUND fLOOR ,lEKHRAJ kHAZANA
fAIZABAD rOAD lUCKNOW-226016

Dear Mr Singh,

At the outset, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

With regard to your query about loan eligibility, any loan application to our bank is considered in line with our internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verification processes, credit bureau reports and document verification) and loan approval is granted based on the applicant's fulfillment of these criteria.

In case you require further details with regard to this or any other issue, we request you to write to us at talktous@hdfcbank.com. Please mention the id (###) in the subject line - we would be happy to respond to your queries.

Regards, Customer Assistance, HDFC Bank

Originally Posted by HDFC Bank

Dear Mr Singh,

At the outset, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

With regard to your query about loan eligibility, any loan application to our bank is considered in line with our internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verification processes, credit bureau reports and document verification) and loan approval is granted based on the applicant's fulfillment of these criteria.

In case you require further details with regard to this or any other issue, we request you to write to us at talktous@hdfcbank.com. Please mention the id (###) in the subject line - we would be happy to respond to your queries.

Regards, Customer Assistance, HDFC Bank

Dear Mr Singh,

Our apologies - we did not mention the complaint id in our response above. Request you to write to us with the id TTU00021620042010 mentioned in the subject line of your email.

Regards,
Customer Assistance, HDFC Bank