Sir/Madam, I had applied for my provident fund money after I resigned from my previous office Convergys India Pvt Ltd., Bangalore, last 2 years back. They (pf Office) debited the amt of 72,000RS to my ICICI Bank Ac: 004701578028 which were provided at the time when I applied. Previously I had taken a personal loan from this same bank. Loan Ac no: 00009876151. And I paid EMI’s:2734.00Rs every month from my salary without any break. Then In between due to my health problems I had to quit my job. So The Emi's was pending for few months. I spoke to ICICI bank Rep's and requested them to give some time to start to pay the Emi's with Interest. In between, I also paid for 4months Emi's even when there was no source of income. Now ICICI Bank Personal Loan Dept has completely deducted my PF amount towards my Personal loan without my authorization. And they never informed me about my PF amount which was debited last october2009. I applied for my PF because of my surgery which is scheduled for the month of Feb. It was delayed for long because my PF took too long to debit the amount. Please reimburse the money back as I need this money for my surgery. So that I can get a job and things will be normal. I am requesting you, please just for a moment put yourself in my positions and think for a while. I have my mother and ailing father whose depended on me. Please help me to reimbursing the amount on humanitarian grounds. If needed I will enclose my medical records. Looking forward for your reply. Regards

Dear Bindya,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.