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ICICI Personal Loan: BIG CHEATERS... harrasing the customers

This is a discussion on ICICI Personal Loan: BIG CHEATERS... harrasing the customers within the Personal Loan forums, part of the Loan category; My personal loan tenure has been completed on Oct 2009 but i am still waiting for NOC from Bank. ICICI ...

  1. #1
    Sudeep Saha Guest

    Angry ICICI Personal Loan: BIG CHEATERS... harrasing the customers

    My personal loan tenure has been completed on Oct 2009 but i am still waiting for NOC from Bank.

    ICICI bank states that i have some amount due against the loan which is pending due to late payment made on May 2007

    Below is the e-mail i had sent to ICICI bank on 25th May 2007. Still i didnt get any response from them. And they are saying its my fault.

    ---------------------------------------------------------------------
    ************************************************** ****
    ----------------------------------------------------------------------

    Hello Madam/Sir,

    This is regarding/ ref to my personal loan with ICICI PL no: LPBNG00007895266.

    Kindly check the attached document as proff for MAY installment has
    been made via ECS from UTI to ICICI on 16 May 2007

    There has been some tecnical issues with ICICI on 05 May 2007 due to
    which the installment has not been transferred from my UTI acccount.
    ICICI states that they got the response from UTI stating UNSUFFICIANT
    BALANCE, but if you check the attachment it clearly shows that
    sufficent balance was there on date 05/May/2007.

    Then after that i have been contacted by your deparment for the
    payment for installment for the month of MAY. One of the ICICI
    excecituve has collected a cheque (cheque no: 38988) for Rs 6836 as
    the installment.

    On 16 May 2007 ECS has done and Rs 6836 has been debited from my UTI
    account in aganist of ICICI Bank.

    On 17 May 2007 ICICI has deposited the cheque no: 38988 whic has
    bounced for the reason as unsufficent amount.

    Few questions needs to be answered by ICICI Bank
    --------------------------------------------------------------------------------------

    1) Why ICICI has deposited the cheque on 17 May 2007 after the ECS has
    happend on 16 May 2007 ?

    2) If there is any technical fault with the banking systems, who
    should be responsible to correct/ fix the issue ?

    3) Who is goin to pay Rs 393 which has been deducted from my UTI
    against the bounce of the cheque (which ICICI has deposited after the
    ECS has happened) ?

    4) What steps ICICI is taking for their coustomers to provide them
    smooth & good service ?

    Awaiting reply, or you can directly call me on my mobile number

    Kind Regards,
    Sudeep Saha

  2. #2
    Unregistered Guest

    Default Personnel loan

    Hi,

    I am having salary account in ICICI Bank & i am getting net salary 9800.

    Now ICICI Bank & other bank announced that they would give personnel loans to salary account holder those getting 12000 or 15000 take home salary.

    I want to complain what other employees would do those are below the 12000 or 15000 salary.

    Where they should approch for loan.

    Regards..G.Shankar

  3. #3
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

    Default

    Quote Originally Posted by Unregistered View Post
    Hi,

    I am having salary account in ICICI Bank & i am getting net salary 9800.

    Now ICICI Bank & other bank announced that they would give personnel loans to salary account holder those getting 12000 or 15000 take home salary.

    I want to complain what other employees would do those are below the 12000 or 15000 salary.

    Where they should approch for loan.

    Regards..G.Shankar
    Dear Mr. Shankar,

    We're sorry to know how you feel.
    Please write to us with your contact details at care@icicibank.com. We'll contact you and work to address your issue.

    Regards,
    ICICI Customer Service Team.

  4. #4
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

    Default

    Quote Originally Posted by Sudeep Saha View Post
    My personal loan tenure has been completed on Oct 2009 but i am still waiting for NOC from Bank.

    ICICI bank states that i have some amount due against the loan which is pending due to late payment made on May 2007

    Below is the e-mail i had sent to ICICI bank on 25th May 2007. Still i didnt get any response from them. And they are saying its my fault.

    ---------------------------------------------------------------------
    ************************************************** ****
    ----------------------------------------------------------------------

    Hello Madam/Sir,

    This is regarding/ ref to my personal loan with ICICI PL no: LPBNG00007895266.

    Kindly check the attached document as proff for MAY installment has
    been made via ECS from UTI to ICICI on 16 May 2007

    There has been some tecnical issues with ICICI on 05 May 2007 due to
    which the installment has not been transferred from my UTI acccount.
    ICICI states that they got the response from UTI stating UNSUFFICIANT
    BALANCE, but if you check the attachment it clearly shows that
    sufficent balance was there on date 05/May/2007.

    Then after that i have been contacted by your deparment for the
    payment for installment for the month of MAY. One of the ICICI
    excecituve has collected a cheque (cheque no: 38988) for Rs 6836 as
    the installment.

    On 16 May 2007 ECS has done and Rs 6836 has been debited from my UTI
    account in aganist of ICICI Bank.

    On 17 May 2007 ICICI has deposited the cheque no: 38988 whic has
    bounced for the reason as unsufficent amount.

    Few questions needs to be answered by ICICI Bank
    --------------------------------------------------------------------------------------

    1) Why ICICI has deposited the cheque on 17 May 2007 after the ECS has
    happend on 16 May 2007 ?

    2) If there is any technical fault with the banking systems, who
    should be responsible to correct/ fix the issue ?

    3) Who is goin to pay Rs 393 which has been deducted from my UTI
    against the bounce of the cheque (which ICICI has deposited after the
    ECS has happened) ?

    4) What steps ICICI is taking for their coustomers to provide them
    smooth & good service ?

    Awaiting reply, or you can directly call me on my mobile number

    Kind Regards,
    Sudeep Saha
    Dear Sudeep,

    We're sorry to hear about your experience.
    We will investigate the matter and revert to you.

    Regards,
    ICICI Customer Service Team.

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