My daughter cleared her HSBC credit card outstanding on 17 Nov 2006 through cheque.
The amount to be paid to clear her name of CIBIL was 15000 but at the time of payment they asked us for 22500 Rs which we paid.
In spite of reminders they did not give me a letter to the effect as Mr Syed who was the person working on this case left his job
Her name still seems to be in the list
What action should I take now?
Can I file a case against HSBC for negligence and for taking more money than was needed
also they shifted their office and today I cannot reach anyone unless I know their name and I have no clue of anyone in that office