I have bought samsung galaxy y duos pro phone on 29april from croma baroda . After coming home when i check my microphone was not working. I check with the service center @ ankleshwar as they don't have the mic . I take back this mobile back to croma baroda for replacement as it was menufracturing defect.(How samsung QC check is working this is the classic example). Croma people does not ready to change the phone. but they want more seven days to get confirmation from samsung for changing the instrument. How tata's stores are working this the best example. and samsung alo not ready to ecept thier mistake. they r ready to rep[iar this phone but not ready to change the instrument.Can any type of help samsung offer me?

I have samsung mobiile gt b7722
its having problem to open web page and access the internet on mobile

Hi This is Giridhar, I have given my mobile(samsung galaxy fit) for the repair because my mobile getting auto restarting.
the service center people are unable to solve the problem
they are doing only software update and checking for observation for 3to7 days and giving back to me but still my problem is not solved.

I have been continuously writing the mail but it seems that in Samsung no one is bothered for customer satisfaction.

This is the third time I am giving my handset for repair in service station in last 15 days of purchase of the Handset Model S-II (GT-I9100G)

Please do something.

Regards
Khan Rizwan

i bought galaxy sl i9003 before 6 months ...but upto now i didn't get any of the updates ... now android has introduce lots of new advance version with lots of new features . then why Samsung is not giving us any of the updates so release some new version for us .reply me to blackredhari@gmail.com .

Hieee my name is Rohan actually last time i bought wave 2 and within a month phone was in the service centre as it got its battery and touch got changed but now 2.5 months before i bought Galaxy ace(5830) it also had a problem sometimea wifi and bluetooth not geting activate showing error then i have to switch off the phone and then restart it the wifi and bluetooth is working... I had gone to sevice centre which is at Rishikesh they told me by updating the phone the problem will be solved but aftr updating the phone m atill facing the problem...My contact no.-9634700400
Now i told to sevice centre get my phone replaced so now they are not agreeing to it.... Now if they get me with the new phone then its ok if not then i will take this matter to higher level

submitted my galaxy s2 after having some problem with the receiver and network. at mahavir enclave service centre (palam Dabri Rd); was asked to collect the same after 5 days. when picked the condition is worst, the handset now not even taking any network, manually or automatically, tried with an other sim but same; if the engineers@ service centre dont/cant cross chk if the problem is solved, how could SAMSUNG expect a common person who spent as much as 30k to buy a renowned name, to chk the same; Do we have so much time to wait till 11 am to open the service centre??? Do we have so much time to step in ; request again n again to the so called SAMSUNG engineers???

Kinldy guide and help me to have a new handset instead!!

a valuable customer

regards

sir i have a mobile samsung galaxi i9003 my complain no is 8441725745 sir plz help me otherwise i will complain to customer care of gov.of india or police station....so help me soon my mo.9450432115, 9386841613, am waiting

Hi,

I am using samsung galaxy 3 mobile since december 2010. from last 1 month i am facing a very critical problem with the set. Once i charged my mobile fully and the indicator shows that the battery is 100% charged, battery goes exhausted after 10-15 minutes of use. I have shown the set to samsung care but they were unable to rectify the problem. kindly help.

Thanks in adv.

sometime application icon of certain application appears with weird rectangular blue background on HOME

I have been frequent customer of your shops from recent past.on my last visit on 13-Jun-12(Yesterday Evening) I bought one Samsung Galaxy S3 white with all accessories at City center.but on that time I tried use QR 50 voucher for particular purchase, but sales man(Mr.ISSAM) refused take that voucher & he told me that, if I use that voucher I'll loose new voucher forthis particular purchase. then I agreed on this & paid total amount(QR 2848.00).
Then I requested coupon for above purchase, On that time he refused to give "Scratch & Win" coupon & gave only"Raffle draw" coupon(42047). when I inquired about that coupon, he told me We are not issuing that coupons for Warranty phones. In my view this statement is not acceptable. Also after the sale he was very rude on us in front of other customers. then I left from there to save my respect. therefore please let me know that, Am I entitle to get that coupon?. If yes "Why he refused & rude in public place". I cannot see in all honesty how I can ever return to your shop after such bad treatment.
I need your kind reply as soon as possible. if any clarification you can call me anytime via mobile.

plz help me cont:-9024767675. i want some help in tonk samsung service center is froad..

This is to inform that i purchased Samsung Mobile Model:S8530 from Big Bazaar, Rajouri Garden in May 12

By mistake this dropped in water and i immediately took it out and kept the battery sim separately. It could not start and therefore i went to their Janakpuri service center

They checked and informed me that warranty will not cover this and the motherboard needs replacement and will cost Rs.5500.00

I agreed on this and since June 1, i am still waiting for my handset to be repaired and given back to me.

They say that this is some imported handset and some IMI approval is awaited. How long !

Can someone help me !!

I have purchase Samaung Galaxy ACE DUOS I589.The Dual Seam mobile.I have surprised after purchased the set.I'm unable to connect internet in GSM connection.But in features of the moble taht CDMA & GSM 2G Network.But in GSM card i'm not activate......what is the actual problem that i can't find.what is GSM 900/1800