Subject: - Passport FRAUD

I have applied for my passport on 19-oct-2011 from Expertise Hotels Services Private limited Address 135, 1st floor, Sector-3, Rohini, New Delhi-10085 phone numbers# 9654640199, 9654640299, 9654640399, 9654640499, 011-45291111-12-13-14 & their boss number is 9654620199. On that time I din’t have time to personally go to passport office to submit my application I have chosen them so that they can come and complete the paper work and submit at Passport office. On that day I have given them a check of 2300 and they have given me their receipt. Actual new Passport cost in Delhi is rs 1000 but they have taken rs 1300 extra as their service charge. The check cleared from my bank account on 21-oct-2011. They have told me on 19-oct that they will give me original passport office slip that is being issued by Passport office at the time of receipt of my application with in a week time.

Since then they have stopped answering my phone call and I have not received copy of my slip from Passport office. When calling multiple times on their different numbers then I get a chance to speak with someone and giving some excuses from the beginning. I have been in the followup with their office staff from that time and each one is giving me excuses of blah blaah after calling so so many times. No one has been able to help me. It is been really frustrating when month is over and no response from the company you are dealing with. Now they have stopped answering my phone call because I will ask about my Passport slip. I am sure they have not submitted my application at Passport office and taken my money and my CONFIDENTIAL documents. I have sent them an E-mail as well but got no response. It is a case of FRAUD AND HARRASMENT.

Please look into the matter and help me. If you need more information regarding this please contact me. Thanks Sanjeet Kumar 9873201323