A citizen desirous of obtaining any information under the Right to Information Act shall approach the Central Public Information Officer (CPIO) or Central Assistant Public Information Officer (CAPIO) as the case may be, and specify the particulars of the information sought by him or her. Such request will have to be made in writing or through electronic means in English or Hindi or in the official language of the area in which the application is being made and will have to be accompanied with the prescribed fees. The CPIO or CAPIO as the case may be shall render all reasonable assistance to reduce the oral request in writing. An applicant making request for information shall not be required to give any reason for requesting the information or any other personal details except those that may be necessary for contacting him.

In respect of all requests received from the citizens under the RTI Act 2005, the respective CPIO has to provide the information within 30 days of the receipt of the request failing which he is liable to a penalty of maximum upto Rs.25,000/- and possible disciplinary action. There is appellate mechanism under the RTI Act which can be used by citizens if they are not satisfied with response of CPIO. Appellate authorities have also been appointed by the Income Tax department.

I HAD GIVEN FILL UP PAN CARD FORM TO NSDL IN MARCH 2010. DUE TO THIS PROCEDURE I CANNOT RECEIVED MY PAN CARD YET, ITS LAST 6 MONTHS TO GO AND TILL DATE I HAVE NOT
RECEVIED.
I AM MUKESH KUMAR
PAN CARD NO.-BOGPK5819A
NSDL SITE SHOWING THIS MESSAGE
Your PAN Application Status


Acknowledgement Number : 010100201953424
Name : MUKESH KUMAR
Category : Individual
Status : Your PAN card has been delivered on 04-Apr-2010 by Expressit Logistics Worldwide Ltd. courier vide airway bill no. 2880161093,at the address for communication* indicated by you in the application.
Permanent Account Number (PAN) : BOGPK5819A

Hi,

I have submitted my PAN card application with Acknowledgement No 522610253on 17-Oct-2011. Still I have not received any update.