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Wrong product delivered by Babyoye.com

This is a discussion on Wrong product delivered by Babyoye.com within the Others Products/service forums, part of the Non Electric Items category; Dear Sir, Please help me. I have ordered a product on Babyoye.com, it was Cash On delivery. They shipped a ...

  1. #1
    Dileep.Kumar is offline Junior Member
    Join Date
    Dec 2011
    Posts
    2

    Post Wrong product delivered by Babyoye.com

    Dear Sir,

    Please help me. I have ordered a product on Babyoye.com, it was Cash On delivery. They shipped a wrong product and I came to know when I paid for It and unpacked the product. I informed them about it on same day. Also, I sent the picture of the product on same day as they asked about it. Now, they are not doinng anything on this. I talked to Alwin, Rosh, Navin and Simran on 1800 209 2229 but no updates till date.

    Other details are attached.


    -----Forwarded by Dileep7 K/DEL/TCS on 12/26/2011 10:34AM -----
    From: Dileep7 K/DEL/TCS
    Date: 12/20/2011 05:35PM
    Subject: Re: Babyoye.com: Invoice # 2041200005695 for Order # 100053893

    Hi,
    I have received a wrong shipment for the Order # 100053893.
    I have ordered a pack of "Pampers Active Baby Diapers M 82(6-11kg) + 8 Free".

    But I have received a pack of "Pampers Active Baby Diapers L 72(9-14kg) + 6 Free".

    Please find the picture of the delivered order.

    Please arrange to pick the delivered shipment and deliver the ordered product.

    Thanks and Regards,
    Dileep Kumar
    Tata Consultancy Services
    Cell:- +91 9873079791

  2. #2
    Babyoye is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default

    Dear Dileep,

    We Apologize for the inconvenience caused. Somebody from our care team will be calling you soon and will resolve your issue.

    Thanks and Regards,

    Babyoye Team

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