I bought a pair of spectacles form # 944 ,Shivalik Opticals ,Manimajra ,a local shopkeeper near Panchkula ,Chandigarh. By trusting that person i paid in advance Rs 1600/-for the spectacles (frame and glasses both ) of number 9.5 , but when i received the spectacles the glasses was totally damaged and blurred, when i complaint to shopkeeper he was misbehaving and said that i damaged those which is not possible as per my understanding the coating on glasses is not done properly .Its a big eyesight number I can not take a risk to play with my spectacles .
Now its is more than one month the shopkeeper is not entertaining my complaint. On insisting even for bill , the shopkeeper refused and insulted us.
So we would like to lodge a complaint against this shopkeeper, for not providing the proper service and bill as per the Government Law and being very rude to us.