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Submit Complaint..Dear customer,
Sorry for the inconvenience caused. Thanks for sharing the necessary details needed to resolve the problem. We assure you that we will look into the matter at the earliest.
Su-kam Executive
custserv@su-kam.com
This is a discussion on SUKAM BATTERY: NOT REPLACED faulty under warranty battery within the Others Products/service forums, part of the Non Electric Items category; Hi, My sukam battery was under warrnty and was not working properly.The dealer from whom i bought it took it ...
Junior Member
SUKAM BATTERY: NOT REPLACED faulty under warranty battery Hi,
My sukam battery was under warrnty and was not working properly.The dealer from whom i bought it took it on 7match 2010 for replacement.Till now he has not returned the battery.
Also lodged two complaints with customer care SUKAM (nbr: 396380 and 396385)but till now no action has been taken.Please refund my battery amount as it has been a very delayed and irreseponsbile service from sukam distributors and customer care.
Issue: The Sukam battery which was under waranty was not working properly.Contacted the Distributor in Hyderabad (Mr Zulifqar baig) and he took battery in March 7th but till now has not returned the battery.(more than 45 days)afrter service
I am highly disstatisfied with his approach and would like to get my working battery back asap.
Shop Name: M . B .Traders
Dealer Name: Mr Zulfiqar Baig
Phone: 9246262556
Location :Old City,Kharkhana ,Hyderabad
My details:
Gaurav Shrivastava
210 green Block,My home rainbow apt,tolichowki Hyderabad-50008
Ph: 9603098195
Junior Member
Dear customer,
Sorry for the inconvenience caused. Thanks for sharing the necessary details needed to resolve the problem. We assure you that we will look into the matter at the earliest.
Su-kam Executive
custserv@su-kam.com
Junior Member
Dear customer,
This is in reference to your complaint/grievance regarding Su-Kam and its products. The modus and manner in which the same has been done is neither correct not appropriate. Without prejudice to its rights and contentions, Su-Kam had requested your good self to provide the necessary details and information to substantiate your claim/complaint so that the best possible assistance is provided to your goodself from Su-Kam. Despite of the same till time you have not been able to provide the same to back up your complaint/grievance. Your non co - operation will leave us with no option but to consider your complaint/grievance as false, motivated and exaggerated. Your goodself must be aware that any information/claim, which is wrong and motivated, is published on the net for public viewing and which could not be substantiated with proper documents and information causes serious damages to the reputation and goodwill of the company and also maligns and defame the overall image of the company, its officials and its products. All this besides being civil wrong may even amount to criminal offense and in those cases the company has every right to institute appropriate legal proceedings against that wrong doer. We hereby finally request you to provide all the information, documents and details pertaining to your complaint/grievance within the reasonable period. Needless to say that in case the required information/details/documents are not being provided, your so called complaint/grievance is nothing but false, motivated and malafide.
Su-kam Executive
custserv@su-kam.com
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