This is again regarding very very poor service of Eureka Forbes. I had bought a Eureka Forbes Crystal Water Purifier in January 2008, for which they had assured a free service within warranty period.
Now I am trying to contact them for service since last 1 and 1/2 months but surprisingly they are just giving me complaint numbers.First time I contacted them 19/1/2009 when they gave me the complaint number 80910584 and told the someone will visit us within 2 days. Inspite of repeadted calls, no one visited and suddenly on 2nd Feb 2009 they told that their system is upgraded and gave me a new complaint number Z593.
Its been almost 40 days now and there is the same shameless reply given to me everytime that someone will visit within 2 days.
Just for a change they give you the number of their service provider (some Yogita/Rakhi - 26870215), but calling them too is of no avail.
Below if any reference you need to check with the company.
103 Shree Vardhan
90 Fet Road
Near Kelkar College
Seems buying from Eureka Forbes was a very bad decision.