Originally Posted by nareen

The Koryo product is not working nymore right after 3 days from the purchase date.

I have bought a koryo electronic rice cooker recently with model no : KEC 1823 and se.no APKEC18B11HO123 on 31/1/12 at a big bazaar, a division of pantaloon retail ltd. T.C38/1650 malabar castle, M.G road, Panhavangadi, trivandrum, kerala - 695036.
After returning to my home town Hyderabad it was not working anymore. In regard to this when i went to make a complaint at customer care Big Bazaar, Ameerpet, hyderabad, on 7 th feb, they were n't any interested in my complaint and said they were handling no more complaints of Koryo products and told us to make a complaint to customer care email id of big bazaar. Please someone help me in this regard

Dear customer,

Hi, I am Priya from Future Group. Please accept my sincere apologies for the defect in the product you purchased. If you could help us with the invoice number we will investigate this issue and get back to you. Please write to priya@futuregroup.in along with your contact details and invoice number 1979.

Regards,
Priya
Future Group Care

I bought koryo product (koryo electric rice cooker model no kec 1823) at Big Baazar, Koti, Hyderabad, Andhra Pradesh.

I am fed up with this product, since it got repaired on the first day I got it. I just tried to use it, but it went out. Since Big bazaar authorities said two years warranty for this product, we went for replacement of this product, but the service desk people in Big Bazaar don't know what is the meaning of warranty and gaurantee. They didnt give us replacement, and went on arguing. It ll be good that to look after this, so that no other consumers gets affected with the same problem.

Originally Posted by sabarivasan1

I bought koryo product (koryo electric rice cooker model no kec 1823) at Big Baazar, Koti, Hyderabad, Andhra Pradesh.

I am fed up with this product, since it got repaired on the first day I got it. I just tried to use it, but it went out. Since Big bazaar authorities said two years warranty for this product, we went for replacement of this product, but the service desk people in Big Bazaar don't know what is the meaning of warranty and gaurantee. They didnt give us replacement, and went on arguing. It ll be good that to look after this, so that no other consumers gets affected with the same problem.

Dear Customer,

Hi, I am Priya from Future Group. We regret the inconvenience caused. Request you to write to priya@futuregroup.in with your contact details, invoice details, details of the store you purchased from and the reference number 2866. An agent will get in touch with you over this issue.

Regards,
Priya,
Future Group Care

Originally Posted by Future Group Care

Dear Customer,

Hi, I am Priya from Future Group. We regret the inconvenience caused. Request you to write to priya@futuregroup.in with your contact details, invoice details, details of the store you purchased from and the reference number 2866. An agent will get in touch with you over this issue.

Regards,
Priya,
Future Group Care

Dear customer,

Just a reminder that we haven't got a response from you.

Regards,
Priya
Future Group Care