This is in connection with a Gas Hob (GB 30) (Sl.No: H1007258313) of Faber Company which was purchased from Harmony House,Park Street , Kolkata on 21.08.2010.It was installed on 20.09.2010. We have been operating the same since then and did not have any problem.
On 17.11.10, at 10.00 PM when we were having our dinner, a sound of blast was heard and we saw that everywhere tiny particles of glass were scattered .The whole black glass base of the hob was broken into small pieces .Fortunately ,that time my wife and maid servant, who were working near the gas hob, had just left that place to serve food ,otherwise a big tragedy would have occurred .A big piece of glass had hit the maid's hand.
We had to stay without food as there was no option at that time to arrange for another burners/gas .Secondly the whole area near the hob was so hot including the lower sides of the burners that the whole night we had a mental tension of chances of blast in the gas cylinder through the gas pipe which also got heated .
We would like to state that first of all a Company of such a high repute should not produce material like this, specially the gas hob,which automatically gets blasted . Secondly, no action has been taken by them till now.
BD 195, Salt Lake City
Sector - I
Kolkata - 700 064
Ph: +91 98300 54241.