We ETA Technology Pvt. Ltd had purchased "Blue Star Mineral water dispenser hOT AND COLD BWDRHCD "on 23/03/2012. After one week of purchase, we found that it was a damaged product. Water started leaking from the dispenser. Within an hour, the bottle would get emptied. So we complained our dealer Weather Star No. 40, S. K. Nilayam, Opp Raddar, Egipura Main Road, Vivek Nagar, Bangalore – 560047.Tel: + 91-80-41557074, Fax: + 91- 80- 41105049, Mobile: 98452-48647 We called the dealer and informed the problems faced by us and their technical guys came in and fixed the problem temporarily.
After sometime, again it started leaking. This time the leak rate was faster than the last time. So we called the dealer and told them the problem. Always we got the same answer that they will take this case with urgent priority and fix it ASAP. We waited for the response and kept on calling them. I told them if this is the case, then by the time they send the technical person, our warranty period will expire.
Now we are looking to dump this water dispenser to Blue star and and want them to reimberse our money which we have paid them. We don't want to continue using this product. We hope you will help us in sorting this out.
Company name: BLUE STAR
Product: Mineral Water dispenser
Dealer: Weather Star No. 40, S. K. Nilayam, Opp Raddar, Egipura Main Road, Vivek Nagar, Bangalore – 560047.Tel: + 91-80-41557074, Fax: + 91- 80- 41105049, Mobile: 98452-48647
Date: 21/03/2012 Inv. No. 5678
Amount: Rs. 9200/-
Warranty: 1 year