One day Eureka Forbes salesman came to show us the demo of vacuum cleaner. he showed is the demo by just cleaning the keyboard. We told him that we need the vacuum cleaner for my car mainly. He told us that if today you buy you will get 20 yes free service and if you will decide not to buy the product i will return you the money of initial 500 Rs. Next day without confirming the fact that we are buying or not he brought the Vacuum cleaner with him for us. Now he showed the demo from the new machine. We told him that i am living on 9th floor so we have not decided yet to purchase it or not. He told us that with the help of extension wire he will show the demo for car cleaning. On the next day without showing the demo of car he came to me and asked for the advanced payment. I told him that we have not seen the demo of the car so i will not pay the EMI down payment. He told me that sir you give the payment if you decide not to buy i will return you the money. I gave him the check of 3750 Rs. just by thinking that if i decide not to buy the product he will return me the money. for the next two days we discussed with my friends and colleagues. They suggested us it will not be feasible with the extension wire and such a long water supply to clean the car so you purchase some handy vacuum cleaner. I thought it will be the right option. Now when i am saying him that i have decided not to buy the vacuum cleaner and take your machine back he is forcing us to buy the same. he is telling us that your check will not be returned and if you want to return the machine you can do so. I am really upset with such a tricks to sell the product from Eureka Forbes. I want my check return back and i dont want to keep the machine with me.

Dear Mr. Ravi Karun

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team