This is a discussion on Complaint against Samsung Hard Drive within the Other forums, part of the Computer Hardware category; Dear Sir, I bought a SAMSUNG HARD DRIVE from Shree Krishna Enterprises S.C.O 100-101, 1st floor, Cabin no.110, Sector 34-A, ...
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Complaint against Samsung Hard Drive Dear Sir,
I bought a SAMSUNG HARD DRIVE from Shree Krishna Enterprises S.C.O 100-101, 1st floor, Cabin no.110, Sector 34-A, Chandigarh-160022 on 19 April, 2010.
There was a warranty of 3 years on the Hard Drive. My Hard drive went into the bad sector in January,2011. When I contacted Samsung Customer Care [SES TECH, S.C.O. 1597, SECTOR-45 B (Burail), Chandigarh] to replace my Hard Drive, they refused to accept it and tell me that the dealer from whom I purchased the hard drive can replace the Hard Drive. But the dealer is not replacing the Hard Drive as he is saying that dealer is not responsible for any corrupted product, it's the duty of the company to replace it as what for the service centers are there. I had contacted the customer care many times but they are giving me one answer that get it replaced from dealer.
Please help me!
hello sir i gave my samsung 500gb hard drive in ses technologies sco 1597 sec 45 b burail when i visted there shop when they had called me to take my hard drive then there was no shop i asked the shop near them they said they had closed there shop permanently
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