Thread: HCL cheated me...!( DVD writer scandal)

my laptop's dvd writer had some trouble, so i contacted service centre at chd sec-22, to which they took almost more than 2 months to order a new dvd writer from Mumbai( that is what they had said). Got it replaced. But now when i tried to write DVD it denied. at 1st i thought it would be due to some fault in the software, i uninstalled and again tried, changed disk burning softwares but still in vain, i even formatted my OS, still it didn't run.
But today i happen to search the properties of my DVD drive on internet and to my surprise i found that they had simply CHEATED me by replacing my drive with a DVD combo i.e. a DVD reader and a CD reader/writer. No DVD writer.
Now u only tell how should i deal with them????
i have added the link to the site which describes the properties of my DVD drive.
MATASHITA UJDA 780


Please do help me...!