This is the letter i have forwarded to admin & VENUS INFOCOM PVT LTD
LETTER
To, Date:01-Oct-2009
VENUS INFOCOM PVT. LTD.
Amba Bhawan, 1-B Tera Temple Lane,
Laminghton Road, Mumbai 400 007
Telfax : 6634 4144
6658 7043, 6658 7146

Sub: Need Replacement
Dear,
I am your old customer and I have given lot of business to you.
On 10/09/09 I asked your employee that I need one graphics card in 16000/- budget for gaming purpose. He suggested me (as per your supplier) ATI 4870 HD 1GB DDR5 (price 13000/-) and NVIDIA QUADRO FX1500 256MB (price 17500/-). His supplier told him that QUADRO FX 1500 is a best card in NVIDIA in this budget (I think he had in stock that he wanted to sell it anyhow). So that day I purchased NVIDIA QUADRO FX1500 256MB for the price 17300/- Invoice Number 09157. Payment made by ch. No. 615325 dt: 10/09/2009
Next day I found that this card is not designed for gaming, it is designed for applications and all games are not supported by the drivers of this card; so I called your office and said I need replacement. Your person said he will check with the supplier and call me back. Because of my good relation with you I ignored the situation and gave him a cheque at his home personally on dated 16/09/2009 which your person was suppose to collect.
Even I told them you give me the low price ATI 4870 HD 1GB DDR5 (price 13000/-) as replacement & I don’t want my 4300/- back. But they are refusing to do it. My old NVIDIA GFORCE 8400GS 512 MB card is working much better than this card for gaming. Now this card is useless to me and it’s a cost to me.
I am in this problem because of a good relationship with you
Please do the needful and kindly look into the matter

Hitesh Bata


Note: VENUS INFOCOM PVT LTD (Mr. Sachin) have given the Dhamki on phone as reply to my mail which is mentioned in my previous mail.
I dont know what to do?
Anyone please help me & suggest me what to do?

Hitesh Bata
9987219819