Originally Posted by ashoke kr. basu

sir, I have lost my mobile along with the tata docomo sim bearing no. 9038708200 yesterday, today i visited docomo service centre at salt lake city centre to block the to prevent unauthorised use of that. but unfortunately they did not help me, i am realy in delicate situation now, my name is ashoke kr. basu, and i request you kindly blockthe above sim as early as possible

Dear Mr. Basu,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly lodge FIR, at the nearest Police station and send us the scan of the same in this regard.

For any further assistance please mail us at listen@tatadocomo.com

Thanks and Regards,
Customer care
Tata Docomo.

This is Height of Harassment. Even though I got a connection closure no, than also you guys are sending me the bill for february month of RS. 540/-. Do your company follows any processes or any proper communication channel is there for you guys to know whats happening you in and around.

How many times I need to send a note to you for this? Will you stop this on Immediately basis.


Thanks,
Jaspal Mehta

Would anybody from the customer care can reply on my above query.

Hi Jaspal,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

My number for TATA Indicom - 9266603228. My contact no. is 9811909779.

Originally Posted by Jaspal.mehta

My number for TATA Indicom - 9266603228. My contact no. is 9811909779.

Dear Mr. Mehta,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per our records we found that your device has been disconnected on 21-Jan-2012. Hence, the rentals Rs.541/- have been charged as per your bill cycle for the month of January.

Further, we kindly request you to clear the outstanding amount.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

How can I Pay you the Amount for the services which I have not used since last 6 months when my full and final settlement has already been done for this.