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Idea Cellular MP

This is a discussion on Idea Cellular MP within the Other Services forums, part of the Technology category; On 28/10/08 I got my connections converted from post paid to prepaid for which I submitted all doc with address ...

  1. #1
    vaibhav_singhai is offline Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default Idea Cellular MP

    On 28/10/08 I got my connections converted from post paid to prepaid for which I submitted all doc with address proof (copy of driving license).on the same day.
    But after 10 months on 08/08/09 afternoon idea barred my calling facility without any intimation when I was trapped alone on rural site. And on calling to customer care 12345 and asked for help from them but they denied to help me and even the blocked my emergency calling no 100 till I resubmit my doc.
    So to avoid the problem I submitted all documents (Both side copy of Voter id card) to their Idea Care-Bina. for which Idea Care-Bina office denied to give the acknowledgement for the same. But after which my connections was reactivated.
    And on 11/08/09 again they debarred may call facility without any intimations during night hours. When again I was on site guest house of BORL-Bina. Which again bring me in trouble. Till now idea customer care is not ready to give me any reasons why my documents was rejected again.
    This again and again barring call facility without any intimation may make me lose my job in the recitation period.

  2. #2
    Unregistered Guest

    Default Complain against tsm .asm .zbm

    Dear sir,

    sir ye btate huye kafi dukh hai ki singrauli ke tsm, asm, zbm, sare bade ohde wale adhikari sare ke sare currupt ho chuke hai. ye hamare singrauli ke customer retailer distributer sare log presan hai .ye log jo scheme commit karte hai wo pura nahi krte hai .tsm ki language bahut gandi hai jiska ko hum bta nhi sakte. kise bi customer ki kise complain ki sunwai nahi hoti hai. pls solution jld se jld kre.

    thanks

  3. #3
    Dr. Vijay Agrawal Guest

    Default Phone services on hold.

    Dear Sir,
    welcome
    cell no. 9826075719, connection in the name of Dr. Vijay Agrawal(me) is on hold without any prior intimation . It is causing lot of trouble to me .Right from the beginning of Idea services, I am your customer,if not, then at least for last five years. My current balance is INR 3785.36 and validity up-to Jul 12 2033.
    At the time of taking connection all the relevant documents were submitted, like personal photo identification and residential proof etc. and then only connection was issued.
    All of a sudden, after so many years of continuous service, to put a connection on hold , in the night ,is not legal . justifiable and rational and more so not in tune with Idea reputation .If there was any problem then the connection should not had been issued right at the time of application i, e, years back. no rules and regulation have been modified till yet .
    I think it is not proper,seems to be deficiency in service and is mental and physical harrasment thinking that disconnection will compel the subscriber to rush to the company.
    before disconnection the customer care people might have talked to me and given time with full justification .
    Please restart and remove the hold tag from the above connection, immediately.
    It attracts DEFICIENCY IN SERVICE AND MENTAL AND PHYSICAL AGONY AS WELL AS A LOSS TO MY PATIENTS MEDICAL MANAGEMENT
    Please let me know the procedure for changing the service provideer, but before this the matter shold be in knowledge of Shri K M Birla.
    Thanks
    with regards
    Dr. Vijay Agrawal
    F- 13,Radio colony Residency Area Indore M P
    Phone 0731-2701468
    Email dr.vijayagrawal@yahoo.in

  4. #4
    Unregistered Guest

    Angry IDEA Cellular has disconnected my mobile 4th time after submitting the documents thr

    Respected Sir/Madam,

    I am zameer aalam from bhopal I have taken two numbers of IDEA 9826310159 and 9926414416, I ahve received an smsm for ducuments submission on both the numbers, as both numbers are issued on my name i have submitted all the required documents in given time period , but my no 9926414416 has been taken out ou service, than I submitted the ducements second time, than third time now again they put my same number 9926414416 out of service. due to same problem.
    My mother is seriously ILL and 9926414416 is belong to her . kidly note each time i have submitted the documents at IDEA office.

    Kindly suggest me what to do next

  5. #5
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by Dr. Vijay Agrawal View Post
    Dear Sir,
    welcome
    cell no. 9826075719, connection in the name of Dr. Vijay Agrawal(me) is on hold without any prior intimation . It is causing lot of trouble to me .Right from the beginning of Idea services, I am your customer,if not, then at least for last five years. My current balance is INR 3785.36 and validity up-to Jul 12 2033.
    At the time of taking connection all the relevant documents were submitted, like personal photo identification and residential proof etc. and then only connection was issued.
    All of a sudden, after so many years of continuous service, to put a connection on hold , in the night ,is not legal . justifiable and rational and more so not in tune with Idea reputation .If there was any problem then the connection should not had been issued right at the time of application i, e, years back. no rules and regulation have been modified till yet .
    I think it is not proper,seems to be deficiency in service and is mental and physical harrasment thinking that disconnection will compel the subscriber to rush to the company.
    before disconnection the customer care people might have talked to me and given time with full justification .
    Please restart and remove the hold tag from the above connection, immediately.
    It attracts DEFICIENCY IN SERVICE AND MENTAL AND PHYSICAL AGONY AS WELL AS A LOSS TO MY PATIENTS MEDICAL MANAGEMENT
    Please let me know the procedure for changing the service provideer, but before this the matter shold be in knowledge of Shri K M Birla.
    Thanks
    with regards
    Dr. Vijay Agrawal
    F- 13,Radio colony Residency Area Indore M P
    Phone 0731-2701468
    Email dr.vijayagrawal@yahoo.in

    Dear Sir,

    We wish to inform you that the number has been barred due to non submission of documents for re-verification. We also wish to inform you that the number has been resorted now.

    Regards,
    Ideacellular

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