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Thread: Asianet cable subscription

  1. #1
    VIPIN M is offline Junior Member
    Join Date
    May 2010
    Posts
    1

    Default Asianet cable subscription

    Dear Sir,

    We, the subscribers of Asianet Cable, are not able to receive channels like ESPN, STAR SPORTS, STAR CRICKET etc. The subscription fee charged by Asianet(for STB customers) is presently Rs180pm, which is phenomenally high. Asianet, enjoying a lions share of cable connections in Kerala is exacerbating the situation by totally disregarding the customer interests. The response from their customer care is also negative. They are also not ready to provide a proportionate discount during the period, the above mentioned services are withdrawn. So i humbly request you to look into the matter and take necessary action. An overbearing and arrogant attitude from such corporate behemoths should never be entertained. An immediate action is highly solicited.

    Yours faithfully

    VIPIN M

  2. #2
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    3,015

    Default

    Hello,

    Kindly provide us the subscription details with your permanent address.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    georgejoy is offline Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Default Asianet Cable TV not providing Sports Channels.

    Asianet Cable TV network is cheating on all the sports lovers of Kerala by not providing Star Sports,Star Cricket ,ESPN Ten Cricket and Ten Action.They are charging Rs.180/month,which is considerably higher than most of the local cable tv networks which are providing all these channels at lower rates.Asianet being the biggest cable tv provider of the state is testing the patience of the sports lovers of the state.We the common sports loving people have to bear with their arrogant attitude .No action has been taken on the part of the Government or any other concerned organization.I request immediate action be taken against such a Asianet Cable TV network which does not at all care for any of the needs of their customers.

    Permenent Address
    George Joy
    Njallathuvayalil(H)
    Kanjirapally
    Kottayam
    686507

  4. #4
    george joseph1 Guest

    Default request to telecast mazhavil manorama

    Dear Sir,
    please subscribe mazhavil manorama on october 31st 2011 on asianet cable tv we are not able to receive channels like ESPN, STAR SPORTS, STAR CRICKET etc
    ....
    ......
    ..................











    Yours faithfully

    george

    .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. ...................................

  5. #5
    tony_fernz@yahoo.co.in Guest

    Default Cutting off the channels of sports by asianet cable company,

    Sir,

    am a subscriber to asianet cable.. Id no,,ha00160036 at trichur ayyanthole s n park still on the subscriber list and restricted by me upto 31st march 2012 as they have collected the fee for providing channels like espn, star sports, etc. Since 3 months they have cooly cut off the relay saying that the channel provider raised the fee so we the subscribers are to bear with.

    In this context am to inform that.... They the channel providers never mentioned that any channel will be scratched off if the price hike is not acceptable by the asianet. But the subscription fee collected if for all channels inclusive of the above sports channel. So the asianet is cheating we people, without paying the channel hub cost say in rs crores.

    This sort of cheating by the asianet firm and the bosses are to readily be avoided. As the subscription fee has reached thier pocket say by 6 monhts 12 months and for years together.... It is the duty of the channel asianet to provide all channels boasted without much fuss. A plenty of my fellow subscribers have shifted to d2h as the non relay of sports channel still persists.

    As such stubborn action is ti be taken against asianet communication bosses as they are wilfully cheating the subscribers..

    Tony fernandes, s n park, trichur 680 oo4.

  6. #6
    prasadantonymad is offline Junior Member
    Join Date
    Dec 2011
    Posts
    2

    Default

    Dear Sir,

    This is absolutely irritating and not tolerable as Asianet Cable is not providing Star Cricket and related Star channels. We have already taken a long term plan by hearing the commitment from Asianet of having all the channels including all main sports channel. If they suddenly stop any of them we don't have any option to get it as the on demand channel selection option is available on other providers like Sun direct etc. This is violation from their commitment from Asianet. One important tour of India Vs Australia is happening and we are not able to watch this. Response from the Asianet customer support is also very poor as they are even not able to provide any clue about the period of resolution. This cannot be tolerated as we are not getting any benefit or use for the money we are paying/paid to Asianet. Asianet has to take this very seriously and resolve the issue ASAP. As a user we have the right and privilege to get all the channels and that was the commitment and that is the reason why we made the payment. Other wise a lot of people including me for sure will be going to disconnect the cable as this is of having no use.

    Thanks
    Prasad.

  7. #7
    praveenlsn is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Asianet Satellite Communications Cheating

    I have not been getting few channels for the past 3 days (from 16-Jan-2012 till the time of writing this message) and inspite of making several calls and lodging a complaint I have not received customer support from Asianet Satellite Communications Ltd. The channels for which I see "No Signal" message are -

    1. Headlines Today
    2. HBO
    3. TenCricket
    4. Neo Cricket
    Earlier I used to get Star Cricket and that has just vanished. Upon questioning their support team, they say that there is a problem with the channel provider who has hiked the fees. I as a customer has paid for these channels and I need to get them or pay back my money.

    I have paid for subscription till March 2012 and I dont get the minimum required services. This is cheating on part of Asianet Satellite Communications and there is a tone of arrogancy and "Dont Care" attitude from their support team.

    My subscriber code: AA91009340

    Please initiate stern action against Asianet Satellite Communications Ltd for cheating the public by taking a subscriber fee and denying the due promised channels.

    Regards
    Praveen S. Nair

  8. #8
    C Lakshmidevi Guest

    Default Non availability of FM channels

    The asianet channel package shows that Platinum package includes 180 TV channels + 12 FM channels. Biut these FM channels are not made available to customers. Please look into the matter and do the needful

    C. Lakshmi Devi,
    Vivekananda Road,
    Kunnumpuram,
    Edapally North

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