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Tata docomo Disconnect the contact number

This is a discussion on Tata docomo Disconnect the contact number within the Other Services forums, part of the Technology category; My number 9274710626 disconnected by TATA DOCOMO without informing me , i was continuously using this number for more than ...

  1. #1
    jaysukh maghodiya is offline Junior Member
    Join Date
    Jul 2012
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    1

    Default Tata docomo Disconnect the contact number

    My number 9274710626 disconnected by TATA DOCOMO without informing me , i was continuously using this number for more than 3.5 Years. i was customer of tata(CDMA) but i had taken advantage of PORT facilities to convert into tata docomo(GSM),for that, procedure i have done mention below . .
    1. i had submitted my documents to the retailer at the time of PORTING that is first time.


    2.After five day TATA DOCOMO call me about documents,they tell,you will submit documet again,next day i submit it second time.

    3. after few days TATA DOCOMO did deactivate my out going call and message


    4. i went to main TATA Hub for the request for deactive,at that time they tell you ones again submit document here,and we solve problem.and i submit my documents third time.
    5.next day i want for tell still not done,care persion tell Let's me check status,and it was disconnected and my balence goes 93/-Rs to -93Rs.After this TATA DOCOMO tell we cant do anithing.


    my point
    1. when i have already used TATA DOCOMO service more then 3.5 years then why they has disconnected my number.
    2. why TATA DOCOMO has not call me to informed that your documents are not submitted/not readable.
    3.According to Tata Docomo they say they have messaged me fine i agree to that i got the message , but my question is if a illeterate person uses the phone how come he come to know what is in the message , while selling the sim they did not ask me my qualification, they should atleast call me and let me know that they are disconnecting my number or other things.
    This is really a neglegency by the service providers.


    please help me to get my balance andactivate this number in behalf of me which number is 9274710626,
    please solve the this problem as soon as possible


    Thanks & Regads
    NAYAN R.JADAV

  2. #2
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,711

    Default

    Hi Nayan,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,711

    Default

    Dear Jaysukh,

    Kindly be informed that as per our records we found that Your number is in active and the amount of Rs.91 has been adjusted on the number on 16-Jul-2012.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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