Originally Posted by Chirayu Bhansali

Dear Sir / Mam,

I purchased few CDs (on-line) from India Today Book Club.

They promished me to send the free gift of Rebook T-shirts & Adidas travel bag. It is now more then 5 months, I am following up (Over phone, by E-mail) with India Today. They confirmed me (Over phone, by E-mail) to send the free gift, however I am yet to get the same.

Please help me in getting the same.

Thanks & Regards,

Chirayu Bhansali
Mobile : 09979878086

Please reply quickly.

Hi,

I have a complaint to make against India Today Book Club. I purchased a CD's for Rs 499 and was promised a watch. I was given a unique promotion number for getting this. However everytime I put the number it says error in number and inspite of calling the customer service of India Today Book club nobody responds to it. Please advise

Dear Sir,

I have been one of the victim of India Today Book Club as they promise one thing and deliver another and do not respond after money is paid.

I have been offered Samsung Star 3G mobile phone for 6498 Rupees(INR) with free holiday and free diamond coupons from the promotional sales department by phone on 28th August 2009, the sales person insisted me to make a payment on same day before 1PM so the offerer can be applicable for my purchase. I have made payment from my credit card on the same day as per his timing and I have received the order on 8th Sept 2009. Surprisingly the item I have received is not which I have ordered, instead I received a Samsung Marina 2100 model. Also I have not received any free gifts/coupon which was promised during telephone conversations.

I have called up their customer care (011 40502424) and sent a e-mail complaint on 8th Sept 2009 on following email addresses and several reminders, asking why they have delivered wrong item, what should I do for returning the item as it is not my order.

itbc4u@indiatodaybookclub.com,
order@indiatoday-bookclub.com,
feedback@indiatodaybookclub.com,
response@indiatodaybookclub.com).

So far I have not received any solution from the India Today Book Club, every time I call the customer care number, I have spent an average 20 minutes on call and getting FALSE promises of solving the issue in 24 hours. It already 8 days (today 15 Sep 2009), no email reply has been received either. I had requested them to listen to the telephone conversation of the sales executive during the purchase to confirm the FALSE commitment and delivery.

I would like request you to take up this issue and help me resolving the issue. Also I have seen lots of complaints on internet from users who had been cheated by this organization. Please take the appropriate action and prevent rest of the people being cheated by the same organization.

If you need any more clarifications and email thread which I have communicated before, please let me know, I can provide them.

The following are the details of my purchase.
Member ship no: ITBC09102049
My Complaint number:198091
My order number:110038738
Bluedart consignment no:43588348064

Thanks N Regards,
Vishwanath Kumar Kalavar,
mobile: +91 97400 78828
email: vkalavar@gmail.com
wish__u@rediff.com

PATHETIC Customer Care from India Today Book Club. Suggest they rename it to Customer Scare.

I bought a Kodak Camera recently and was to get 1 travel voucher and 1 flight voucher along with it. I got the camera but without the free gifts. Subsequent attempts to contact customer care have all failed as I get put on hold for 30 minutes each time before I hang up. However, bulk mail peddling other probably equally phoney offers continue!

This is the last time I bought through them. Please help me resolve this.

I had the misfortune of joining the India Today Book Club. They had offered an Adidas bag worth Rs.650/- as a gift for joining. However, the one they sent - it was Adidas - was a small one worth not more than Rs.150/-. The books and CDs they sent are also overpriced and not worth half the money you are made to pay. Avoid!

Dear sir ,
I ordered a swatch watch worth 2500 rs ,i was promised stylish united colors of benetton watch along with it as a free gift..Good thing is i received em all.but they were not working.
i had to change the battery for swatch but as for the other one it was a cheap sub standard watch with no hope of working again..

you can send a registered letter to their customer care warning legal action sir

These fucking people just want money nothing else so be safe .
so if any thing is attracting in the mail that may be fraud so don't take any step before to confirm that mail .
that is just a advice for all of users.




Dear Applicant,



Ref: “HCL Technologies Ltd.



It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 32 candidates list for IT, Administration and Production Departments,& Software, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in Electronics manufacturing business in India The Company is recruiting the candidates for new plants in DELHI, PUNA, Hyderabad AND BANGALORE.



Your interview will held at Company Corporate office on –24th November 2009 at 11.30 in BANGALORE.



You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in BANGALORE. Your offer latter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 32,000/- to 1,20,000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.



REQUIRED DOCUMENTS BY THE COMPANY HRD.

1) Photo-copies of Qualification Documents.

2) 2) Photo-copies of Experience Certificates (If any)

3) 3) Photo-copies of Address Proof

4) 4) Two Passport Size Photograph



You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for Rs. 6,800/- through any [HDFC BANK] Branch from your Home City to Company Senior HRD. Account NO 08631530003155 - Name of -. SAHIL KUMAR. This is refundable interview security. Your offer latter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in HDFC BANK. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer latter. Your offer latter will dispatch very shortly after receiving your confirmation of cash deposited in HDFC BANK. We wish you the best of luck for the subsequent and remaining stage.



The last date of security deposited in bank - 16/11/2009 – Monday



You have to give the information after deposited the security money in bank to Company HRD – direct recruitment email ID: - appointment.hrd@dr.com Your Latter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD. If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.



The information regarding security deposited in bank to email :- appointment.hrd@dr.com is must with scan copy of bank deposit slip. The HRD Will do the next process, regarding your latter dispatch on behalf of this information to same email ID.



Thanks



SACHIN BHARGAV - (Executive - HRD)

HCL TECHNOLOGIES LTD

5 & 6TH FLOOR,GOLD HILL SQUARE

690,HOSUR ROAD,BOMMANAHALLI

BANGALORE-560068

Office Contact No 080-57691880

Contact HR No. –0 -9675486737

Dear Sir

I had made two orders from India Today on two different dates. One order of 1 pair of reebok shoes and 1 benetton watch. Another order of 1 swatch watch and 1 benetton watch. I received both the orders after few weeks on the same day. Sadly, all the 3 watches were defective. So i returned all the 3 watches and the shoes in a courier in a single parcel.
They refunded the amount of 1 order (of the shoes and watch). For the other other they are saying they have not received it. They are lying. Please guide me what to do now. I had sent them email before sending the parcel too which they had acknowledged.

Thank You

I have taken many orders from ITBC (India Today Book club) since I joined in 2007. But in last one year, I find that their customer service, product quality, business committment have gone bad to worse. Now almost invariably every order that they take, is only meant to cheat the customer. On last 3 occasions, I had a terrible experience with them.
1) Their products bear MRPs which are arbitrarily high. So the discounts they quote are completely misleading and senseless.
2) The Holiday and air Travel offers which they are providing as free gifts are totally fraud. They have outsourced it to Premier Sales Promotion Ltd, bangalore which I believe is totally fraud. First they will ask to comply with so many Terms and Conditions, that it would be almost impossible to avail that offer. Secondly the procedure is unnecessarily made lengthy and complex to discourage people. In the age of electronic communication, they ask all correspondance to made through ordinary post, that too at a PO number, so that their address is not revealed. These people process your forms very slowly taking months. They again ask for rs. 900/-, that too is required to be sent through ordinary post which is totally unreliable. They can always say that they did not receive it.
I have got 2 such offers, each having one Holiday and air Ticket offer. But I am very sure I cannot avail them.
3) Most of the email addresses/ phone numbers quoted on the site are either invalid or do not respond. And after lot of struggle, even if one happens to connect with these people, their responses are disgusting.
4) On phone, ITBC sales people try all tricks, make all fake committments, which they never comply with. They said one set of products/ free gifts and deliver another set.

I guess some legal action must be taken. Or at least these fraud reports must be brought to media- newspapers, TV news, etc. This is a must so that fresh victims are saved.

Thanks,
shubhadip Mitra
helloshubhadip@rediffmail.com

I purchased a Kodak camera from ITBC and was to get a flight ticket and holiday voucher free as part of the deal. 5 months later I do not have the gifts and ITBC does not respond to my queries either.

With reference to Holiday Package of India Today Book Club via voucher code request form no. 3200 in the name of Amit Laddha dated 13/6/09, I received a voucher code on 8/6/09 via e-mail after lots of follow up. I visited resort-store.com website many times for further booking but due to web service problem not able to book. I called lots of time both Bigcity and India Todat Book Club executives, but not found any solution. Only reply I received is to wait for 10-15 days and problem will be solved.Previously bigcity promotion have customer call no 08040554850 and now they provided separate telephone no. 08040554870 to Indiatodaybookclub members. This new phone is always on hold and not transferred to any executive even after ½ an hour hold. I tried almost 20-30 times within last 2 months. I am sure this not a co-incident that all executives are too busy. I also not received any reply of complain from Kunal Shah and feedback team of Bigcity. They are making us fool. Same with India Toady book Club, I called book club executive Mr. Sarabjeet, who listen full story and cut the phone. Then I called again to Mr. Mukul, he listen the problem and then put me on long call hold. Ultimately I cut the call. Now I have only choice to go in legal forum to stop your team to make the fool other person. I trusted on name of Indiatoday Book Club and as usual you finally cheated me.

Dear sir

These people are Cheater Fraud & in better word MOTHER FUCKERS.INDIA TODAY BOOK CLUB
I have been victim of them. I had ordered Reebox kit from them on 30 Novenber 2009 till know nothing has come nor they are replying they just send apologi mails & past time so they have the money. They had taken from my credit card on the same day.
I have already asked my bank for charge back from them before it is to late. If you have the same problem please ask ur bank for charge back before 90 days of order. Do not trust them they will ask you to wait so your 90 days time goes.
PLEASE, PLEASE, DO NOT TRUST THE MOTHER FUCKERS & DO NOT GIVE ORDERS> PLEASE ALSO COMPLAIN AGAINST THEM ALSO INFORM FRIENDS & RELATIVE ABOUT THESE MOTHER FUCKERS SO THEY DO NOT GET TRAPPED>
THANKS
MOHAMMED

Hello Consumer Court Members,

We are receiving many complaints against India Times, we suggest you to file a case against them, but before filing case just send a E-Mail to the customer care and also to the higher authorities. Wait for their reply and in case their response is not satisfactory then file a case against them in the consumer forum.

Visit: Notice before filing consumer complaint for notice reference.

Note: Always post your full contact details with a valid phone no.