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my compliant against jabong.com

This is a discussion on my compliant against jabong.com within the Other Product and Services forums, part of the Product And Services category; Hello, i am manpreet Singh Same Problem Again With me you Deliver Wrong Shoes & After i compliant at Care@jabong.com ...

  1. #1
    Junior Member
    Join Date
    Apr 2012
    Posts
    3

    Default my compliant against jabong.com



    Hello,
    i am manpreet Singh

    Same Problem Again With me you Deliver Wrong Shoes & After i compliant at Care@jabong.com you Ready to pick my product & refund my money back in mode of payment. 1st my request date is 26/4/2012 give me 15 day time for all process but Picker who pick my shoes for he collect my shoes on 4 may 2012 After a long process i call on 14th may 2012 executive conform me your Voucher for payment is conformed due to some financial problem process delay give some more time & Give me last date 17/5/2012 . but on 17/5/2012 There is no Transaction in my account i call at Care@jabong.com to conform Again & today give me reply You product fail in Quality check .... it show jabong.com provide low Quality product & Bad services to costumers ...i also complaint at care@jabong.com they are saying they are Not responsible for this & Ready to give Voucher but my Request for payment Mode i have all Mail Send By Care@jabong.com For all process...

    (These line your Last mail from Care@jabong.com)

    We wish to confirm that our refund has been initiated.Receipt of the refund would depend on the mode of payment chosen by you (These line your Last mail from Care@jabong.com)


    Kindly request you to provide me your help.

    The product details are given below.

    Product Name:Adidas Sneakers Black/White
    Request Id 116579
    Price:1799(rs)
    Order NO: 120423945628947
    Order Placed Date :Apr 23, 2012

    Marketed by:jabong.com
    Plot 521, Udyog Vihar - Phase - 3
    Ground Floor, Gurgaon
    Haryana - 122016

  2. #2
    Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Mapreet

    We sincerely apologize for the inconvenience caused. As discussed today, we will initiate refund transfer against your order today and the amount will be transferred in your bank account by Monday.

    With Regards
    Jabong.com

  3. #3
    Unregistered
    Guest

    Default 3G Reliance internet connection worse than 2G.

    I bought new 3G reliance connection priced Rs350 on 7th may from PU Chandigarh market(Sec 14). Its number is 7814069142. It is valid for one month and data available is 3GB. When i started using it in my micromax datacard(Universal), to my surprise its speed was very slow and in a one go it worked only for 19MB. Same continued for one week. I went to dealer and talked on customer care, but in vain.

    I request you to look into the matter that whether problem is from company side or dealer is making fool of customers.
    I hope you will look into the matter.


    Dr S K Goyal
    ranchok@rocketmail.com

  4. #4
    RAGHAVENDRA
    Guest

    Default cancel of my order

    i want to cancel my order of fila snickers 1599.received order number is 120521544308774.i want to buy other product on jabong.so please cancel my order of fila snickers 1599( order no:120521544308774).i'm not gng to pay for that.

  5. #5
    Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Raghvendra

    We have sent you a mail regarding your order query. We strive to provide a hassle free shopping experience.

    With Regards
    Jabong.com

  6. #6
    Unregistered
    Guest

    Default cancel my order

    please cancel my order

    order details NEUTROGENA Fine Fairness Cleanser
    NE855BE16JJN-131289 Rs. 180 1 Rs. 180

  7. #7
    Senior Member
    Join Date
    Mar 2012
    Posts
    341

    Default

    Quote Originally Posted by Unregistered View Post
    I bought new 3G reliance connection priced Rs350 on 7th may from PU Chandigarh market(Sec 14). Its number is 7814069142. It is valid for one month and data available is 3GB. When i started using it in my micromax datacard(Universal), to my surprise its speed was very slow and in a one go it worked only for 19MB. Same continued for one week. I went to dealer and talked on customer care, but in vain.

    I request you to look into the matter that whether problem is from company side or dealer is making fool of customers.
    I hope you will look into the matter.


    Dr S K Goyal
    ranchok@rocketmail.com
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Cheers,


    RCOMcare

  8. #8
    Senior Member
    Join Date
    Mar 2012
    Posts
    341

    Default

    Quote Originally Posted by Unregistered View Post
    I bought new 3G reliance connection priced Rs350 on 7th may from PU Chandigarh market(Sec 14). Its number is 7814069142. It is valid for one month and data available is 3GB. When i started using it in my micromax datacard(Universal), to my surprise its speed was very slow and in a one go it worked only for 19MB. Same continued for one week. I went to dealer and talked on customer care, but in vain.

    I request you to look into the matter that whether problem is from company side or dealer is making fool of customers.
    I hope you will look into the matter.


    Dr S K Goyal
    ranchok@rocketmail.com
    Dear Customer,


    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.


    Regards,


    RCOMcare

  9. #9
    Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Manpreet

    We hope that your query has been resolved. Please let us know if there is anything else we can do for you.

    With Regards
    Jabong.com
    Reach us @ Facebook Jabong Customer care Page

  10. #10
    jyotikaur2506@yahoo.com
    Guest

    Default Not Deliver

    I have given order for 1 kurta 2 times but it is delivered till now and also the money is not refunded each kurta cost Rupees 399 so total 798 i lost it

  11. #11
    Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Jyoti


    We are concerned about your query. We like to inform you that the order no. 120524352379959 failed our Quality check process thus we were not able to deliver the product. We have initiated refund process against the order and we confirm you that the refund amount will be transferred in your bank account within 7 working days. We have also sent you a mail to your email id with more information. Please let us know if there is anything else we can do for you. Our customer care is always willing to help.


    With Regards
    Jabong.com

  12. #12
    rohit13389
    Guest

    Default Less amount Refunded

    I had ordered a Converse Sneaker worth Rs 1099 but they delivered the wrong product. So i had requested for the return of the product.
    But i got a refund of Rs 499 instead of Rs 1099.
    Order #120603048010780
    request Id 278611

  13. #13
    Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Rohit

    We sincerely apologize for the inconvenience caused. We would like to inform you that we have initiate refund transfer of your remaining refund amount. We assure you that the refund amount will be transferred in your bank account within 48 hrs. Please let us know if there is anything else we can do for you.

    With Regards
    Jabong.com

  14. #14
    Unregistered
    Guest

    Default Cancel of order

    Hey,

    I placed a wrong order. I want cancel that and place a new one. I can't find any option to cancel the order. Do not ship the product. I am not going to pay for that. Please note the order number: 120612137380977

  15. #15
    Junior Member
    Join Date
    Apr 2012
    Posts
    3

    Default How many things the product quality check fails?

    Hi Jabong,


    I just gone through your tickets. I am also victim of your quality check failed.

    R u selling the low quality product?
    if no, Why you people are keep on saying the same to so many customers.

    We bought the product so that your responsibility to deliver the product. If the quality check fails then also that's your responsibility to get the same new product.


    Up to now, I thought it happen to me . But now I came to know so many customers are having the same problems.


    This create seriously doubt your sale products.


    Sreenivas A.
    Last edited by arumilli; 07-20-2012 at 05:38 PM.

 

 

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