I have applied for IGL Gas connection in Aug 2011 and still didn't get the connection at my home. I called up the customer care so many times but no results. I am very dissatisfied with the service.

BP No: 7000030795
Amount Paid:Rs 6000

Address: S2, Second Floor, Plot No 168, GK4, Indirapuram Ghaziabad (UP)

Hi,

My IGL (PNG) complaint# onm2012202710

It’s been more than 30 days; I have requested IGL to correct illegal connection given from my house to other house without any NOC taken from me. But there is no corrective measure taken by IGL. More surprising there is no acknowledgement of my emails.

I have written to their chairman, instead of taking corrective action; my email id is barred from their mail exchange server i.e. I got automatic delivery failure notice for my second mail to their chairman. This is certainly unacceptable on chairman's part. How many email id's they can block?? cheap practice ...instead they should improve their process and expedite resolution.

Please let me know how can I get this resolved by IGL.

Thanks,
Puneet Saxena

Invoice no.: 100004493682 ,
Meter no. : 3101268
Dear Sir,
My earlier gas consumption before PNG was 15 kg (LPG) /Month. Now my PNG bill show avg. 30 (SCM)/month it is a 100% jump . So you are kindly request to take necessary step to change of meter.

Yours Valuable Customer,

LALITA SAH
80 GF
Block C-2
Yamuna Vihar,
Delhi-110053.
Mb.: 9311059802

Invoice no.: 100004493682 ,
Meter no. : 3101268
Dear Sir,
My earlier gas consumption before PNG was 15 kg (LPG) /Month. Now my PNG bill show avg. 30 (SCM)/month it is a 100% jump . So you are kindly request to take necessary step to change of meter.

Yours Valuable Customer,

LALITA SAH
80 GF
Block C-2
Yamuna Vihar,
Delhi-110053.
Mb.: 9311059802

To,

The General Manager ( Operation – PNG )
Inderaprastha Gass Limited,
Plot No. 4, Community Centre,
Sector-9, R K Puram,
New Delhi – 110066.

Subject : Connection of PNG at my residence Flat No. 976, Akshar Dham Apartment,
Sector -19, Pocket-3, Dwarka, New Delhi-110075.

Dear Sir,

This refer to my letter dated 1.9.11 sent to you by DTDC Courier on dated 1.9.11 regarding the above subject matter but I have not received your reply from your side.
I am very sorry to say you that no PNG connection was installed at my above subject address since last 21 months in spite of my various follow-up with customer care department through telephone, e-mail and even my personal visit to your office at Bhika Ji Cama Place and sector-9, R K Puram office.

I have deposited the Cheque No. 832201 dated 30.1.10 for Rs.6,000/- vide your receipt no. 1817 dated 2.2.10 and registration no. 617267 and BP No. 4000080275 which was cleared from my account dated 3.5.10 but till date no connection was installed at my residence.

I have complained hundreds of time to customer care but no action was taken beside false assurance on installation of connection. I have lodged complaint with Reference ID : PRJ201143956 dated 14.7. 11 and received the SMS on dated 27.7.11 the your complaint is closed successfully without taking any action. I have again lodged complaint with Reference No. PRJ201172321 dated 14.9.11 and the same SMS received on dated 23.9.11 that your complaint closed successfully without taking any action. This is really the act of same full.

I hope that you will look into the matter and take action for installation of PNG connection at residence and oblige me.

Thanks & regards,


BALDEV S. BISHT
Flat No. 976, Akshar Dham Apartment.
Sector – 19, Pocket – 3. DWARKA,
NEW DELHI-110075.

Phone No. 011-28041936
Mobile No. 9958299492
Mail ID: baldevsingh.bisht@bayer.com

Sir , i have deposited the connection money for my house no 92 tarun enclave ,pitampura delhi 34 on june 2010 but since then no connectivity to png have been provided to my home. I would like to know the reason of its delay and whether it would be done or not in near future and on what specific date. Please do needful in this regard. I think company has been slept after taking money worth rs 12000/- for two connection to my premises.

D k tuteja
92 tarun enclave
pitampura delhi 34 outer ring road
ph 9717630177, 011-27020486