I HAD PURCHASED A MOBILE CONNECTION FROM VODAFONE FEW DAYS BACK
I HAD SUBMITTED COPY OF PASSPORT AS MY IDETENTIFICATION AND ADDRESS PROOF.
MY CELLPHONE WAS ACTIVATED IMMEDIATELY .BUT MY PHONE CONNECTION WAS DEACTIVATED AFTER TWO DAYS . WHEN I SPOKE TO THE CUSTOMER CARE THEY TOLD THAT MY
DOCUMENTS FOR IDENTIFICATION WAS NOT PROPER . WHEN I ASKED THEM REGARDING
DETAILS OF PROBLEM THEY REFUSED TO ANSWER.
WHENEVER I PURCHASE A CONNECTION THEY DONT HAVE ANY SYSTEM TO PROVIDE
A RECIPT COPY (e.g SIGNING AND STAMPING THE COPY DOCUMENTS AND MARK RECIEVED
HENCE ONE SET OF COPY THEY WILL TAKE AND ONE COPY WILL BE GIVEN BACK TO ME
DULY STAMPED & SIGNED AND RECIEVED)
THIS WILL ENABLE BE TO HAVE PROOF THAT WHAT DOCUMENTS I HAD PROVIDED
AS NOW THE VODAFONE CUSTOMER CARE IS DENIYING MY DOCUMENTS.
THEY TOLD ME THAT THE DOCUMENTS I HAD PROVIDED WILL BE SENT BACK.
AFTER 5 DAYS I NEITHER RECIEVED DOCUMENTS NOR MY PHONE WAS CONNECTED
I AM FACING A LOT OF PROBLEMS IN COMMUNICATING .
PLEASE GUIDE ME MY NEXT COURSE OF ACTION.
MY MAIL ID IS karthikeyan_naikar@rediffmail.com