COMPLAINT AGAINT JUST DIAL FOR CHEATING THE COSTUMERS,
I HAVE POSTED THE email , i have wirtten to justdial and their employees.
Mr. k.
satish ,branch manager justdial chennai, p-099620 35522 email:
ksatish@justdial.com
Mr. rajiv, vice-president justdial. P - 09962069999
Mr. MOHAMMED AMJED.M are sales manager - P- 9176767256
GOMATHI- P- 42100000 EXTENSION 2331.
Chennaics <chennai@justdial.com>
date Wed, Jul 7, 2010 at 12:16 PM
subject Re: graycard
mailed-by gmail.com
hide details Jul 7
kindly informing you that, i have signed the contract with just dial on 30.6.2010 in the name of my company GRAYCARD. Gomathi whas the person who was in touch with me through telephone and Amjath from sales department came to my office and gave false promises that justdial will provide me minimum 4 costumer cals in a day. i paid Rs 8597/- for first six months and rest as easy pay on month basis. i haven't got any phone calls form justdial and there is no respond from Amjath whenever i tried calling him. i have given complaint to just dial regarding this issue. i am following with gomathi regarding this issue aswell. she is just blaming Amjath for his false promises. after signing contract , everyday am callling justdial for this issue but there is no proper responds. Amjath said if am not satisfied with the service i can terminate the contract any time and money will be refunded, but Gomathi says that i can terminate the contract any time but justdial wont refund the money back. i clearly giving a statement that , if am not getting the money back after terminating the contract , immediately, legal course of action will be taken on justdial and the employees who gave false promises.
Chennaics <chennai@justdial.com>
date Wed, Jul 7, 2010 at 3:00 PM
subject Re: graycard
mailed-by gmail.com
hide details Jul 7
hi,
iam not satisfied with just dial services. i would like to terminate the contract with just dial , i have spoken to Lakshmi , sales manager - chennai branch , regarding this issue. i need the payment i done for 6 months. if justdial fails to pay my money back in 48hrs time ( working/non working) i would like to take this issue on a legal way. Lakshmi (sales manager- justdial chennai, Gomathi, Amjath) where the employees of justdial, are in touch with me regarding this issue.
Chennaics <chennai@justdial.com>
date Thu, Jul 8, 2010 at 5:54 PM
subject Re: graycard
mailed-by gmail.com
hide details Jul 8
i have spoken to subulakshmi ( sales manager ,chennai) regarding the termination of contract with just dial. i never seen a unprofessional behavior by anybody else in the profession of disconnecting up the call while talking to the costumer. i would like to take this issue to the branch head and take appropriate action in refunding the money with compensation or i would like to go on a legal way with justdial for its false promises and unprofessional behavior by the employees ( subulakshmi , Gomathi, Amjath.)
ksatish@justdial.com
date Fri, Jul 9, 2010 at 3:19 PM
subject regarding refunding the money back
mailed-by gmail.com
hide details Jul 9
hi sathish kumar,
subject to our meeting at your office today by 13.45 , i have given a written complaint to you ( sathish kumar , branch manager - just dial) to refund the money invested by GRAYCARD , varun baskar 'photographer' of Rs.8,597/- for just dial service to GRAYCARD. am not satisfied with justdial on their service and continuously been given false promises. the written complaint was received by Sripriya.k (CSE) just dial. As mentioned in the written complaint , i want just dial to refund the money of Rs 8,597/- with in 24 hours , if justdial fails to refund the money in 24 hours , the issue will be taken on a leagal way , subjected to false promises ,cheating the costumer and for thier unprofessional behavior.
balasubramani@justdial.com
cc
ksatish@justdial.com
date Mon, Jul 19, 2010 at 4:13 PM
subject graycard
mailed-by gmail.com
hide details Jul 19 (8 days ago)
dear balasubramani,
i would like to have a mail confirmation on the written complaint i have given to your branch manager Mr. sathish , and to your vice president on friday 16.7.2010 , about the termination of contract with just dial and refund the amount of Rs 8,597/- .you have promised me that justdial will take necessary steps promised by Mr.amjath sales representative and Gomathi ( the promise made by them was briefed in the written complaint to Mr. sathish branch manager) regarding the service , if am not receiving the proper business calls ( en quires) or if just dial fails to serve GRAYCARD with their phone services , I will terminate the contract immediately and the amount or Rs 8,597/- should be refunded immediately with in 24 ( working/ non working) hrs other than government holidays.
if justdial is not able to provide GRAYCARD a good service as promised by their employees of justdial on or before 23.7.2010 , i will be terminating the contract on 23.7.2010 by 5pm and with in 24 hrs justdial should refund the amount of Rs. 8,597/- to varun baskar GRAYCARD. if just dial fails to refund and terminate the contact or extending the time to terminate the contract and to refund the money , necessary steps will be taken to sort the issue on a legal way.
Note: i have already given a written complaint to Mr.satish , branch manager that i would like to terminate the contract on 9.7.2010 and just dial should refund the money with in 24hrs. Mr.satish requested extend the time to 36 hrs on 11.07.2010 , later this issue was take n to vice-president Justdial and he promised to take the issue seriously and Mr. balasubramani was sent to my office to solve this issue.
GRAYCARD or VARUN BASKAR will not address or meet any officials in the future on this issue of terminating the contract with justdial. I have followed with Mr. amjath , Gomathi, Sathish, balasubramani , and finally with the vice-president of Just dial Mr. rajiv.